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Air Canada Vacations Customer FAQ

Top Answers & How-to Guides

What is Air Canada Vacations's Phone Number?

The question we are asked most often is about how to talk to Air Canada Vacations customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Air Canada Vacations customer service, get an answer now.
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Recent Air Canada Vacations Customer Questions

I just booked a package vacation and would like to cancel now

If you've booked a package vacation and wish to cancel, please refer to the cancellation policy outlined at the time of booking. Cancellation fees and refund eligibility may vary based on the specific terms of your package. It's important to review these details to understand your options.
Asked Nov 17, 2024 7:03 PM

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Destinations and Packages

What destinations does Air Canada Vacations offer?

Air Canada Vacations features a diverse range of destinations for travelers, from Canada's urban centers and natural beauty to...
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What is included in an Air Canada Vacations package?

An Air Canada Vacations package usually includes round-trip flights, hotel accommodations, and sometimes transfers to and from...
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Booking and Payments

What payment methods are accepted for bookings?

Air Canada Vacations offers various payment options, primarily major credit cards like Visa, MasterCard, and American Express,...
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Can I make changes to my booking after it's been confirmed?

Changes to a confirmed booking with Air Canada Vacations could be allowed, but depend on specific terms and conditions....
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What should I do if I need to change my travel dates?

If you need to adjust your travel dates with Air Canada Vacations, first check your booking details, as policies may differ...
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Baggage and Travel Requirements

What is the baggage allowance for Air Canada Vacations flights?

Air Canada Vacations follows Air Canada's baggage policies, which vary by fare class, destination, and flight type. Generally,...
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Do I need a passport to travel with Air Canada Vacations?

Travelers using Air Canada Vacations must have a passport for international destinations, while domestic travel within Canada...
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Are there any age restrictions for booking with Air Canada Vacations?

Air Canada Vacations does not have strict age limits for booking travel packages, but individuals must be at least eighteen to...
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Cancellation and Policies

What is the cancellation policy for Air Canada Vacations?

The cancellation policy for Air Canada Vacations varies based on the package and arrangements made. Generally, specific fees...
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What happens if my flight is delayed or canceled?

In the event of flight delays or cancellations with Air Canada Vacations, travelers should stay updated through the airline's...
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Rewards and Discounts

Can I earn Aeroplan points when booking with Air Canada Vacations?

Travelers can earn Aeroplan points when booking vacation packages through Air Canada Vacations, particularly if flights with...
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Are there any child or student discounts available?

Air Canada Vacations may provide discounts and promotions for children and students, with reduced fares for flights and...
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Insurance and Assistance

Are travel insurance options available for Air Canada Vacations bookings?

Air Canada Vacations offers travel insurance options for bookings, covering trip cancellations, medical emergencies, and more....
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How do I make a complaint about my trip experience?

To complain about a trip with Air Canada Vacations, first gather all relevant information like booking references and receipts....
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How do I add a travel insurance option to my booking?

To add travel insurance while booking with Air Canada Vacations, look for the option during checkout after selecting your...
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What is the process for requesting additional accommodations?

To request additional accommodations with Air Canada Vacations, travelers should first identify their needs and fill out...
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We look to the Air Canada Vacations issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Air Canada Vacations issues reported to GetHuman
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