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Aereo.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Aereo.com Customer Service?

The question we are asked most often is about how to talk to Aereo.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What payment methods does Aereo accept?

Aereo accepts major credit and debit cards, such as Visa, Mastercard, American Express, and Discover, for payment. We also offer the...
Ask any question you have about Aereo.com customer service, get an answer now.
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Overview

What is Aereo and how does it work?

Aereo is a streaming service that allows users to watch live television online. It works by capturing broadcast signals from local...
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Pricing

How much does Aereo's service cost?

Aereo's service is priced competitively to provide affordable and accessible options for our customers. The cost of our service starts...
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Channel Availability

What channels are available on Aereo?

Aereo offers a wide range of channels to cater to various interests and preferences. Our platform includes major broadcast channels...
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Device Compatibility

Can I watch Aereo on multiple devices?

Yes, you can watch Aereo on multiple devices. Aereo provides a seamless multi-device experience, allowing you to access your favorite...
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Is Aereo available on all devices and platforms?

Yes, Aereo is available on various devices and platforms to enhance convenience and flexibility for its users. You can access Aereo's...
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Subscription Requirement

Do I need a cable or satellite subscription to use Aereo?

No, you do not need a cable or satellite subscription to use Aereo. Aereo is an independent service that allows you to access live...
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Recording Features

Can I record shows on Aereo?

Yes, you can record shows on Aereo. Aereo's cloud-based DVR service allows you to record and store your favorite shows and movies online....
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How long are recordings stored on Aereo?

Recordings on Aereo are stored for a period of 30 days. After 30 days, the recordings are automatically deleted from your account....
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Geographical Restrictions

Can I watch Aereo outside of the United States?

No, Aereo is only available for streaming within the United States. Our service is geographically restricted due to licensing agreements...
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Internet Connection

What happens if my internet connection is slow or unreliable?

If your internet connection is slow or unreliable while using Aereo, it may result in buffering or playback issues. Aereo requires...
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Trial Period

Is there a free trial period for Aereo?

Yes, there is a free trial period for Aereo. We offer a 7-day free trial to all new customers. During this trial period, you can explore...
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Payment Methods

What payment methods does Aereo accept?

Aereo accepts major credit and debit cards, such as Visa, Mastercard, American Express, and Discover, for payment. We also offer the...
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Help me with my Aereo.com customer service issue

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