What happens if my internet connection is slow or unreliable?
If your internet connection is slow or unreliable while using Aereo, it may result in buffering or playback issues. Aereo requires a stable and robust internet connection to ensure smooth streaming of live TV and recorded content. If you experience a slow or inconsistent internet connection, you may encounter interruptions, such as buffering or freezing of the video. To optimize your experience, we recommend using a high-speed internet connection with a minimum bandwidth of 5 Mbps. If your connection falls below this threshold, you may experience reduced video quality or disrupted playback. We understand that network issues can occur, and we recommend troubleshooting your connection or contacting your internet service provider for assistance to ensure uninterrupted streaming with Aereo.
Answered May 3, 2024
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