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AdvancedMD Customer FAQ

Top Answers & How-to Guides

What is AdvancedMD's Phone Number?

The question we are asked most often is about how to talk to AdvancedMD customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What should I do if I forget my AdvancedMD password?

If you forget your AdvancedMD password, simply go to the login page and click the "Forgot Password" link. Enter your registered...

How do I access AdvancedMD on mobile devices?

To access AdvancedMD on mobile devices, users can open a compatible web browser and go to the AdvancedMD website or download...
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Target Users and Software Updates

Is AdvancedMD suitable for small practices?

AdvancedMD is a solid choice for small medical practices, as it offers a comprehensive platform for EHR, practice management,...
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What types of practices use AdvancedMD?

AdvancedMD serves a diverse range of healthcare practices, notably small to medium-sized offices across various specialties...
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How is patient data secured in AdvancedMD?

AdvancedMD emphasizes patient data security through layered protection measures, utilizing encryption during data transmission...
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How often does AdvancedMD software get updated?

AdvancedMD software is updated regularly, though the specific frequency can vary based on features and improvements. Updates...
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Pricing and Compatibility

Can I integrate AdvancedMD with other software?

AdvancedMD does support integration with various software applications, designed for flexibility to improve workflows in...
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What are the pricing plans for AdvancedMD services?

AdvancedMD does not list specific pricing for its services publicly, as costs can depend on factors like practice size and...
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User Support and Training

Is there customer support for AdvancedMD users?

AdvancedMD provides customer support for users facing various issues, such as technical, billing, and product inquiries....
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What training is available for AdvancedMD users?

AdvancedMD provides various training resources, including an online center with video tutorials, live sessions for personalized...
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Features and Functions

How do I generate reports in AdvancedMD?

Generating reports in AdvancedMD involves logging into the dashboard and locating the "Reports" section in the main menu. Users...
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How does AdvancedMD support billing and coding?

AdvancedMD offers a holistic solution for billing and coding, simplifying tasks for healthcare providers. Its integration of...
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Can I customize the workflows in AdvancedMD?

Yes, AdvancedMD allows users to customize workflows to match the specific needs of a medical practice, enhancing efficiency and...
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What features does AdvancedMD offer?

AdvancedMD provides a wide range of features to improve medical practice operations, including an adaptable Electronic Health...
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Account Setup and Access

What should I do if I forget my AdvancedMD password?

If you forget your AdvancedMD password, simply go to the login page and click the "Forgot Password" link. Enter your registered...
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How do I access AdvancedMD on mobile devices?

To access AdvancedMD on mobile devices, users can open a compatible web browser and go to the AdvancedMD website or download...
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How do I set up an AdvancedMD account?

To establish an AdvancedMD account, a healthcare provider must first engage with AdvancedMD to select suitable software...
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We look to the AdvancedMD issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
AdvancedMD issues reported to GetHuman
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