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What are the safety and cleanliness protocols in Accor Hotels?

Asked 5 months ago
Accor Hotels places a significant emphasis on safety and cleanliness across its properties. In response to the heightened health concerns, particularly in the wake of the global pandemic, Accor implemented enhanced hygiene measures to ensure the safety of guests and staff alike. The protocols are part of their commitment to providing a safe environment, and they often fall under the umbrella of the ALLSAFE label, which is a cleanliness and prevention standard developed in collaboration with highly respected certification bodies. These protocols typically include rigorous cleaning routines using hospital-grade disinfectants, with a focus on high-touch surfaces in guest rooms, lobbies, and shared facilities. In addition, Accor Hotels have also adopted enhanced air quality measures, including improved ventilation and air purification systems in many locations. Social distancing practices are encouraged throughout the hotel, including in dining areas and during check-in procedures. Staff members are trained on these updated protocols and are equipped with personal protective equipment when necessary. Furthermore, guests may find contactless options for check-in and payment, reducing physical interactions. Accor Hotels also strives to keep guests informed about their efforts, often providing information on their current safety measures through their official website. It is advisable for guests to check the specific protocols relevant to their chosen property, as these can vary by location. This ensures that everyone can enjoy a safe and pleasant experience during their stay.
Answered Jul 11th 2025

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