What should I do if my event is canceled?

If an event is canceled, it is important for ticket holders to understand the policies and procedures that AXS Tickets has in place to handle such situations. Typically, when an event is canceled, AXS will communicate directly with ticket holders regarding the cancellation and any next steps that need to be taken. The first step is to check your email for any notifications from AXS about the cancellation. This communication usually contains important information regarding refunds or exchanges. If you purchased tickets through AXS, you might find that your tickets will be automatically refunded to the original payment method used at the time of purchase. It is also advisable to log into your AXS account, if you have one, to check for updates and to see if there are any prompts regarding refunds for the canceled event. If you used an AXS Mobile App to purchase your tickets, you should similarly check for notifications within the app. In cases where ticket holders do not receive an email or are looking for specific details regarding the cancellation, they can refer to the AXS website for more information. The current web page may provide additional guidance on the cancellation policy and any other actions ticket holders may need to take. Overall, staying informed through official communications from AXS is key to navigating the cancellation process efficiently.