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What do I do if I'm experiencing slow internet speeds?

Asked 5 months ago
If someone is experiencing slow internet speeds with AT&T Wireline services, there are several steps they can take to troubleshoot the issue. First, they should begin by checking their modem and router. Restarting these devices can often resolve connectivity issues. It is also advisable to ensure that all cables are securely connected and not damaged. Next, the individual may want to run a speed test to determine the actual Internet speeds they are receiving compared to the speeds they are paying for. If the results show significant discrepancies, they should consider the time of day, as network usage can fluctuate during peak hours, affecting speed. Additionally, they should check for any background applications or devices using bandwidth. Streaming videos or downloading large files can slow down internet speeds for all connected devices. It is also important to make sure that the home network is secure and that unauthorized users are not accessing it. If these troubleshooting steps do not resolve the issue, one may want to refer to the current AT&T Wireline website for further assistance or guidance on potential solutions related to their specific service plan.
Answered Jun 24th 2025

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