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ARI Cargo Customer FAQ

Top Answers & How-to Guides

How do I Contact ARI Cargo Customer Service?

The question we are asked most often is about how to talk to ARI Cargo customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent ARI Cargo Customer Questions

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Tracking and Shipping

How do I track my shipment?

To track a shipment with ARI Cargo, users generally access the tracking section on their website, aricargo.com, and enter their...
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How long does it take for ARI Cargo to deliver a shipment?

Delivery times for ARI Cargo shipments depend on service type, origin, destination, and cargo requirements. Expedited options...
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Can I ship internationally with ARI Cargo?

ARI Cargo does provide international shipping options, managing a variety of shipments and customs processes. They also offer...
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How can I make changes to my shipment after it has been picked up?

Changing shipment details after pickup with ARI Cargo can be complex but may be possible based on the circumstances. It is...
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Services and Rates

What services does ARI Cargo offer?

ARI Cargo provides an extensive suite of logistics and freight services designed for various client needs, including air and...
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What are the shipping rates for ARI Cargo?

ARI Cargo does not publicly share specific shipping rates as these vary based on factors like cargo type, origin/destination,...
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Can I schedule a pickup with ARI Cargo?

Yes, pickups can be scheduled with ARI Cargo, which provides various shipping services with flexible options. It is best to...
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Are there any additional fees for expedited shipping options with ARI Cargo?

Expedited shipping with ARI Cargo typically incurs extra charges influenced by factors like weight, dimensions, and...
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Shipping Requirements

What is the maximum weight and size limit for shipments with ARI Cargo?

ARI Cargo has established weight and size limits for shipments that vary by service and transport mode. Typically, the maximum...
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What are the prohibited items for shipping with ARI Cargo?

ARI Cargo complies with strict rules about prohibited items to maintain safety in shipping. Generally, they do not allow...
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What types of packaging materials does ARI Cargo recommend for safe shipping?

ARI Cargo suggests using strong boxes, bubble wrap, and packing peanuts or foam inserts for safe shipping. Proper sizes of...
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Payment and Insurance

What are the accepted payment methods for ARI Cargo services?

ARI Cargo accepts various payment methods, including credit cards and bank transfers, though availability may differ based on...
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Does ARI Cargo provide insurance for shipments?

ARI Cargo generally provides various insurance options for shipments, ensuring protection against potential loss or damage...
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Claims and Support

What are ARI Cargo's operating hours?

ARI Cargo generally follows standard business hours from Monday to Friday, which often covers about eight hours each day....
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What is the process for filing a claim for lost or damaged shipments with ARI Cargo?

Filing a claim with ARI Cargo for lost or damaged shipments involves gathering relevant documentation, inspecting and...
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