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AIG Auto Insurance Claims Customer FAQ

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How do I Contact AIG Auto Insurance Claims Customer Service?

The question we are asked most often is about how to talk to AIG Auto Insurance Claims customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent AIG Auto Insurance Claims Customer Questions

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Claim Filing Process

What information do I need to provide when filing an auto insurance claim?

When filing a claim with AIG Auto Insurance Claims, gather your policy number, incident details, information of all involved...
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How long do I have to file an auto insurance claim after an accident?

The time frame to file an auto insurance claim with AIG after an accident depends on your policy. It is generally advised to...
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What documentation is needed to support my claim?

To file a claim with AIG Auto Insurance, submit a completed claim form along with essential documents such as police reports,...
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How do I contact AIG for updates on my claim?

To get updates on a claim with AIG, individuals should visit the AIG website, where a section for claims typically contains...
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Repair and Coverage Options

Can I choose my preferred auto repair shop for repairs?

AIG Auto Insurance Claims typically allows policyholders to choose their own repair shops, but conditions may apply. They may...
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Can I still drive my car while it is being repaired?

It is generally not recommended to drive a car being repaired, especially if major parts are involved. This could create safety...
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What types of auto insurance coverage does AIG provide?

AIG Auto Insurance provides various coverage options, which typically include liability coverage for at-fault accidents,...
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What types of coverage can I add to my AIG auto policy?

AIG Auto Insurance provides various coverage options to enhance your policy, including liability, collision, comprehensive,...
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Claim Status and Payments

What is the timeline for receiving payment after a claim is approved?

The payment timeline after AIG Auto Insurance Claims approves a claim can change due to different factors, typically taking...
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Can I track the status of my auto insurance claim online?

AIG Auto Insurance Claims usually offers an online portal for policyholders to monitor their claim status. Customers can find...
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Will filing an auto insurance claim affect my premium or policy renewal?

Filing a claim with AIG Auto Insurance may result in a premium increase and affect policy renewals. This is due to the insurer...
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Disputes and Uninsured Motorists

How does AIG handle claims involving uninsured or underinsured motorists?

AIG Auto Insurance follows specific procedures for claims involving uninsured or underinsured motorists. Policyholders are...
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How can I dispute a claim decision made by AIG?

Disputing a claim decision from AIG involves a structured appeals process. Start by reviewing the original decision and...
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How does AIG handle claims involving rental vehicles?

AIG Auto Insurance Claims outlines a specific process for handling claims related to rental vehicles. Policyholders must first...
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