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AIDA Cruises Customer FAQ

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Booking and Policies

How can I book a cruise with AIDA?

Booking a cruise with AIDA is easy and can be done via their official website, where you can explore itineraries and use their...
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What is AIDA's cancellation policy?

AIDA Cruises' cancellation policy depends on the fare type and timing, with tiered penalties that increase as the departure...
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Are there any age restrictions for travelers on AIDA Cruises?

AIDA Cruises welcomes guests of all ages but has specific age limits for certain activities and areas. Children under 18 must...
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Destinations and Travel

What destinations does AIDA Cruises sail to?

AIDA Cruises provides a variety of destinations across Europe, the Mediterranean, and the Caribbean, appealing to a wide...
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Do I need a passport to travel on an AIDA Cruise?

Whether a passport is needed for an AIDA cruise depends on the itinerary and ports visited. Generally, it is recommended to...
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Are there excursion options available during AIDA stops?

AIDA Cruises provides a variety of excursions at ports of call, offering guided tours, cultural experiences, and adventure...
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Onboard Experience

What amenities are available on AIDA ships?

AIDA ships feature a wide range of amenities, including diverse dining options, pools, wellness areas, entertainment venues,...
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What types of cabins does AIDA offer?

AIDA Cruises provides a range of cabin types for varying budgets and preferences, including economical interior cabins,...
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What dining options are available on AIDA ships?

AIDA ships provide diverse dining options, featuring a main restaurant with buffet-style meals and a variety of specialty...
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How does AIDA Cruises handle special dietary requirements?

AIDA Cruises is committed to accommodating special dietary needs, encouraging guests to communicate their preferences or...
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What entertainment options are available onboard AIDA ships?

AIDA Cruises provides a wide array of onboard entertainment, including vibrant evening shows, live music, nightclubs, and...
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What should I pack for my AIDA cruise?

When planning for an AIDA cruise, it is important to pack according to the cruise length and stops. Daytime attire can be...
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Is Wi-Fi available on AIDA Cruises?

AIDA Cruises offers Wi-Fi for passengers to remain connected during their travels. There are various packages available for...
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Health and Safety

Can I bring children on AIDA Cruises?

AIDA Cruises is a family-friendly cruise line that welcomes children on board, providing various amenities and activities for...
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What is included in the price of an AIDA cruise?

AIDA cruise prices include accommodations, meals with diverse dining options, entertainment, and many onboard activities like...
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What health and safety measures does AIDA have in place?

AIDA Cruises prioritizes health and safety through various measures, including adherence to international guidelines. They...
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