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What should I do if my order doesn't arrive?

Asked 5 months ago
If an order from 1 Sale a Day does not arrive as expected, it is advisable to first check the order confirmation email for any tracking information provided. Often, tracking details can give insight into the status of the shipment and an estimated delivery date. It is also worth considering if any adverse weather conditions or postal service delays may have impacted the delivery timeline. If you do not have tracking information or if the tracking indicates that the package was delivered but you have not received it, it may be prudent to check with neighbors or household members in case it was delivered to the wrong address or accepted by someone else. Should the issue persist and the order remains undelivered, one option is to consult the 1 Sale a Day website for their specific policies regarding lost or undelivered shipments. There might be guidelines to follow for reporting such issues, which could include verifying the order details or filing a claim depending on the situation. It is beneficial to carefully review the terms and conditions of 1 Sale a Day regarding shipping and delivery to understand your rights in this circumstance. Additionally, the website typically contains contact information for support, which may provide further assistance. This information can help in resolving the issue more efficiently.
Answered Jul 1st 2025

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