800-937-8997: T-Mobile customer service
The #1 phone number for T-Mobile support
Here is the best way to use 800-937-8997 to get customer help
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Phone Number
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Ranking
#1
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Instructions
Interrupt the first 4 prompts with "Agent", and then when the recording asks for the first 4 numbers of the primary account holder's ID say "I don't have it".
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Average Wait
3 mins - approximate wait time
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Hours
Operates 24 hours, 7 days
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Connects to
Customer service department
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Listing Added
Sat, 3 Oct 2009 - 2 yrs ago
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Alternatives
Comments about phone number 800-937-8997
Last 25 comments about this phone number
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oregongirl: “They've changed this. Now you will need to int...”
Waited: 1 min
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anon: “The person I spoke to told me he was unable to...”
Waited: 1 min
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Anonymous: “good”
Waited: 1 min
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Anonymous: “Terrible company, seemed like the rep was beat...”
Waited: 60 mins
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annon: “The person was very polite, also responsive to...”
Waited: 1 min
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Anonymous: “Pretty happy with the service/wait time.”
Waited: 2 mins
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Anonymous: “First, I had to lie and say I wanted a new pho...”
Waited: 8 mins
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Anonymous: “I need to talk to a human. I have no service o...”
Waited: 5 mins
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Anonymous: “2 hours 7 on one call, only to tell me to go b...”
Waited: 40 mins
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Anonymous: “Attack of the robots.. done with the ROBTS”
Waited: 30 mins
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Anonymous: “my answers above says it all”
Waited: 2 mins
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M: “saying "I don't have one" then pressing 1 didn...”
Waited: 5 mins
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monalisa: “Took three different people but it was resolve...”
Waited: 3 mins
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Anonymous: “No interest in actually providing service. If...”
Waited: 99 mins
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Irate: “Customer care? Customer contempt is more like ...”
Waited: 10 mins
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Ken : “finally after speaking to the legal dept. in P...”
Waited: 1 min
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anonymous: “Absolutely worst customer service ever! He di...”
Waited: 4 mins
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KT: “if i said i had an acct with them, got stuck i...”
Waited: 15 mins
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yuri: “Call center in India, people are nice but thei...”
Waited: 40 mins
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kittykat1: “im sick and tired of t-mobile, unfortunately, ...”
Waited: 45 mins
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Will: “T-Mobile's "award winning customer service" ha...”
Waited: 4 mins
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cm: “When I said I don't have a number it kept aski...”
Waited: 99 mins
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WarmWit: “T-Mobile service has deteriorated significantl...”
Waited: 10 mins
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ulli1235: “Great service”
Waited: 1 min
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Anonymous: “Gave up. Never got through. And to add insult ...”
Waited: 55 mins
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