Sherri : “I couldn't even get any one on the phone 2 hel...”
Waited: 20 mins
Runt baby: “Excellent call time-power outage tonight .
Waited: 2 mins
iowegian: “I have VAST experience with Alliant because th...”
Waited: 99 mins
Why should I comment about customer care at 800-255-4268?
First, as customers we can all benefit by learning from each other. Any information you find here that is helpful was provided by another Alliant Energy customer.
Second, we need to keep companies like Alliant Energy in check. If there is a common problem or complaint related to customer service, we need to make each other aware, and ensure that they are listening.