Kohler's return policy ensures customer satisfaction with their products. If for any reason you are not completely satisfied with your Kohler purchase, you may return it within 30 days of delivery. The item must be in its original condition, unused, and accompanied by the original sales receipt. Kohler offers a hassle-free return process, allowing you to return items either in-store or via mail. Returns may be subject to a restocking fee, which varies depending on the product category. However, if Kohler made an error or the product is damaged or defective, the restocking fee will be waived. For detailed return instructions or to initiate a return, please refer to our Returns and Exchanges page on our website.
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