Green Mountain Energy (NY) Customer FAQ

Top Answers & How-to Guides

What is Green Mountain Energy (NY)'s Phone Number?

The question we are asked most often is about how to talk to Green Mountain Energy (NY) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are some benefits of choosing Green Mountain Energy?

Choosing Green Mountain Energy comes with numerous benefits. Firstly, by opting for Green Mountain Energy, customers are actively contributing...
Ask any question you have about Green Mountain Energy (NY) customer service, get an answer now.

Overview

What is Green Mountain Energy?

Green Mountain Energy is a renewable energy company that provides clean and sustainable electricity to residents and businesses in...

Where does Green Mountain Energy operate?

Green Mountain Energy operates throughout New York and offers its renewable energy services to residents and businesses in the state....

Energy Plans

What types of energy plans does Green Mountain Energy offer?

Green Mountain Energy offers a variety of energy plans to meet different customer needs. They provide both fixed-rate and variable-rate...

What is the difference between fixed-rate and variable-rate plans?

Fixed-rate plans offer customers a consistent and predictable energy rate throughout their contract term. This means that the rate...

Cancellation and Fees

Are there any cancellation fees if I want to switch providers?

No, Green Mountain Energy does not charge any cancellation fees if you choose to switch to a different provider. We believe in providing...

Renewable Energy

Does Green Mountain Energy offer renewable energy plans?

Yes, Green Mountain Energy offers a range of renewable energy plans for customers in New York. As a leading provider of clean electricity,...

Usage Tracking

Can I track my energy usage with Green Mountain Energy?

Yes, you can track your energy usage with Green Mountain Energy. We provide a user-friendly online platform called My Account where...

Payment Options

What payment options are available with Green Mountain Energy?

Green Mountain Energy offers flexible payment options to suit customer preferences and convenience. Customers can choose to pay their 1. Auto Pay: Automatically deducts the bill amount from a designated bank account or credit card, ensuring a hassle-free and timely payment. 2. Online Payment: Customers can conveniently make payments through the Green Mountain Energy website using a credit card or electronic check, providing a secure and quick way to settle bills. 3. Phone Payment: Payments can be made over the phone through the Green Mountain Energy customer service line, allowing customers to easily manage their accounts and pay bills. 4. Mail Payment: Traditional mail-in payments are also accepted, with customers able to send checks or money orders to the provided payment address. These diverse payment options aim to accommodate varying customer preferences and provide a convenient experience for all Green Mountain Energy users....

Referral Program

Does Green Mountain Energy offer a referral program?

Yes, Green Mountain Energy offers a referral program to customers in New York. Through this program, customers can refer friends, family,...

Business Services

Is Green Mountain Energy available for businesses as well?

Yes, Green Mountain Energy is available for businesses as well. We offer renewable energy solutions for commercial customers in New...

Benefits

What are some benefits of choosing Green Mountain Energy?

Choosing Green Mountain Energy comes with numerous benefits. Firstly, by opting for Green Mountain Energy, customers are actively contributing...

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