Green Mountain Energy Customer FAQ

Top Answers & How-to Guides

What is Green Mountain Energy's Phone Number?

The question we are asked most often is about how to talk to Green Mountain Energy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Green Mountain Energy offer a mobile app?

Yes, Green Mountain Energy offers a mobile app for customers to easily manage their energy usage and account on the go. The mobile...
Ask any question you have about Green Mountain Energy customer service, get an answer now.

Power Outage

What should I do if I experience a power outage?

In the event of a power outage, the first step is to contact your local utility provider to report the outage and receive updates on...

Company Information

What is Green Mountain Energy?

Green Mountain Energy is a renewable energy company that provides clean and sustainable electricity. As one of the longest-serving...

Energy Offerings

What types of energy does Green Mountain Energy offer?

Green Mountain Energy offers 100% clean, renewable energy sourced from wind and solar power. By choosing Green Mountain Energy, customers...

Renewable Generation

How does Green Mountain Energy generate renewable energy?

Green Mountain Energy generates renewable energy through a combination of sources. They primarily focus on harnessing power from wind...

Eligibility for Service

Can I switch to Green Mountain Energy if I rent my home?

Yes, you can switch to Green Mountain Energy even if you rent your home. As a renter, you have the option to choose your electricity...

Benefits

What are the benefits of choosing Green Mountain Energy?

Choosing Green Mountain Energy offers several benefits. Firstly, by choosing us, you are opting for clean and renewable energy sources....

Rewards Program

Can I earn rewards by being a Green Mountain Energy customer?

Yes, as a Green Mountain Energy customer, you have the opportunity to earn rewards through our Refer-a-Friend program. When you refer...

Payment Options

What are the available payment options?

At Green Mountain Energy, we offer convenient and flexible payment options to fit your needs. You can choose to pay your bill through...

Service Cancellation

Can I cancel my Green Mountain Energy service at any time?

Yes, you can cancel your Green Mountain Energy service at any time. We understand that circumstances change and we want to make the...

Mobile App

Does Green Mountain Energy offer a mobile app?

Yes, Green Mountain Energy offers a mobile app for customers to easily manage their energy usage and account on the go. The mobile...

Help me with my Green Mountain Energy customer service issue

Ask any question you have about Green Mountain Energy customer service. We will do our best to get you answers right away.
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