Blue Cross and Blue Shield of (MS) Customer FAQ

Top Answers & How-to Guides

What is Blue Cross and Blue Shield of (MS)'s Phone Number?

The question we are asked most often is about how to talk to Blue Cross and Blue Shield of (MS) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are preventive services covered under my plan?

Yes, preventive services are covered under your plan with Blue Cross and Blue Shield of (MS). We prioritize the importance of preventive...
Ask any question you have about Blue Cross and Blue Shield of (MS) customer service, get an answer now.

Provider Network

How do I find a doctor in my network?

To find a doctor in your network, you can visit our website or contact our customer service team. You can also use our provider directory...

Claims

How do I file a claim?

To file a claim with Blue Cross and Blue Shield of (MS), you can typically do so online through the member portal or by mailing in...

About BCBS of MS

What is Blue Cross and Blue Shield of (MS)?

Blue Cross and Blue Shield of (MS) is a leading healthcare insurance provider in Mississippi. As an independent licensee of the Blue...

Insurance Plans

What health insurance plans do you offer in Mississippi?

Blue Cross and Blue Shield of Mississippi offers a comprehensive range of health insurance plans to meet the diverse needs of individuals,...

Insurance Terminology

What is a deductible?

A deductible is the amount of money that the policyholder must pay out-of-pocket before their insurance coverage kicks in. It is a...

What is a copayment?

A copayment, commonly referred to as a copay, is a fixed amount that an individual needs to pay out-of-pocket when receiving certain...

Online Access

Can I access my insurance information online?

Yes, Blue Cross and Blue Shield of (MS) provides online access to insurance information for members. With our user-friendly and secure...

HMO vs PPO

What is the difference between an HMO and a PPO?

An HMO (Health Maintenance Organization) and a PPO (Preferred Provider Organization) are two types of healthcare insurance plans that With an HMO, you must choose a primary care physician (PCP) who will coordinate all of your medical care and referrals to specialists. You can only see providers within the HMO network, and typically need a referral to see a specialist. HMOs generally have lower premiums and out-of-pocket costs, but less choice in providers. On the other hand, a PPO provides more freedom to see any healthcare provider you choose, including specialists, without a referral. While PPO plans have higher premiums and deductibles, they often offer more coverage for out-of-network services. PPO plans are suitable for individuals who value flexibility and want the ability to seek care from a broader range of providers....

Preventive Services

Are preventive services covered under my plan?

Yes, preventive services are covered under your plan with Blue Cross and Blue Shield of (MS). We prioritize the importance of preventive...

Help me with my Blue Cross and Blue Shield of (MS) customer service issue

Ask any question you have about Blue Cross and Blue Shield of (MS) customer service. We will do our best to get you answers right away.
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