How do I talk to a human at this Prometric number?
A:For Enroll Agent Testing
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 8am-9pm EST.The least busy day is Friday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Prometric Reschedule Appointment?
A:The average hold time is 33 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.
This is the #3 most popular Prometric phone number out of 5. Click above to go back to the main customer service number and other contact information, including Prometric email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Press 2 at the first menu. Must choose option 1-4, then wait on line until transferred to a representative. · Must go online at www.prometric.com to contact us or to listen to the security message, press 1. To bypass the security message, press 2
Toll-free · 24 hours, 7 days · Calling this Prometric number should go right to a real human being · To reach your party directly, press 1. To reach your party by name, press 2. For candidate services, testing and registration, press 3. For additional services, remain on the line.
Toll-free · 24 hours, 7 days · Press 3 then 2 · Must go online at www.prometric.com to contact us or to listen to the security message, press 1. To bypass the security message, press 2.
Toll-free · 24 hours, 7 days · For setting up testing accommodations · To schedule an exam, press 1. To schedule an exam with approved accommodations, press 2.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Prometric phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:For Enroll Agent Testing
Here is how our research team describes the way the Prometric phone system greets you: Must go online at www.prometric.com to contact us or to listen to the security message, press 1. To bypass the security message, press 2
What are the hours and when should I call?
Prometric operates the call center for this 800-306-3926 phone number Mon-Fri 8am-9pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 3,533 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Prometric phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Prometric staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Prometric is Friday.The most busy day to call is Wednesday.Again, this is based on a sample of 3,533 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Prometric is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Prometric staffs the call center well on Friday.