How do I talk to a human at this Family Mobile number?
A:Enter phone number being activated, then follow prompts. If you don't have a number, press # then 0
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Sun 6am-9pm PST.The least busy day is Wednesday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Family Mobile Member Services?
A:The average hold time is 52 minutes.The longest hold times are on Thursday, and the shortest are on Tuesday.
This is the #2 most popular Family Mobile phone number out of 3. Click above to go back to the main customer service number and other contact information, including Family Mobile email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Family Mobile phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Enter phone number being activated, then follow prompts. If you don't have a number, press # then 0
Below are some clips we've found from Family Mobile's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Walmart Family Mobile.
This call may be recorded for quality assurance.
We may need to collect some information from you.
To learn how we use, share, and safeguard that information, visit the link titled privacy policy or California privacy notice at the bottom of the my family mobile dot com home page.
You also may be selected for a survey at the end of this call.
To pay your service or add a service plan, press one.
To activate your phone number, press two."
Excerpt from a call with Family Mobile
Sunday, May 12, 2024 6:01 PM
What are the hours and when should I call?
Family Mobile operates the call center for this 877-440-9758 phone number Mon-Sun 6am-9pm PT.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 4,564 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Family Mobile phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Family Mobile staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Family Mobile is Wednesday.The most busy day to call is Friday.Again, this is based on a sample of 4,564 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Family Mobile is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Family Mobile staffs the call center well on Wednesday.