WhatsApp Customer FAQ

There could be several reasons why you're not receiving the mobile number verification code for WhatsApp. Here are some possible solutions: 1. Ensure you entered your phone number correctly. 2. Check if you have network connectivity. 3. Keep your phone on to receive the SMS verification code. 4. Check your SMS inbox, junk, and spam folders. 5. Verify that you do not have any SMS filtering services which may be blocking the incoming message. 6. Reset the app if you've waited for a while and still haven't received the code. Tap on "Resend Code" if prompted. 7. If you are still experiencing issues, you may need to contact your mobile provider and make sure your device is configured to receive SMS. Please note that you should only use call me verification as a last resort because the option is available after multiple failed attempts to send the SMS.

If you're unable to receive the authorization code by SMS, you can request a voice call from WhatsApp. To do this, click the "Call me" option that will show up after you've waited for the counter to finish on the "Verify your number" screen. An automated system will then call you and recite the code you need to verify your account. Make sure to double-check that your number is correct and that your phone is connected to a cellular or Wi-Fi network. If the authorization code is still not received, there may be issues with your mobile carrier or network conditions.

We're sorry to hear about your situation. If you suspect your WhatsApp account has been compromised by a scammer, the first thing you need to do is to secure your account. Open WhatsApp on your phone. If you're locked out, you'll usually get a "Verify your phone number" screen. Enter your phone number and tap on 'Next'. You'll then receive a 6-digit SMS verification code. After entering this, your account will be re-linked to your phone. The scammer using your account will then be automatically logged out. It's important you enable two-step verification in the settings to add an extra layer of security to your account.

إذا تم حظر حسابك على واتساب، ينبغي أن تطلب استعادة حسابك من خلال البرنامج نفسه. ستحتاج أولاً إلى فتح التطبيق واختيار الخيار "الحساب محظور" أو "طلب المساعدة". سيطلب منك الصبر ، حيث قد يستغرق بعض الوقت لتتواصل واتساب للرد على طلبك ، ستتلقى رسالة بالبريد الإلكتروني عندما يتم مراجعة طلبك. يجب عليك اتباع كل التعليمات الموجودة في هذه الرسالة من أجل استعادة حسابك. تذكر أن القواعد والأ

Sometimes, chat restoration issues can occur due to different reasons. Here are some steps you can follow: 1. Ensure you're using the same phone number and Google account used to create the backup. 2. Check your Google Drive account to see if your backup file exists and is accessible. 3. Make sure you have enough free space on your phone to restore the backup. 4. Uninstall and reinstall WhatsApp. During the installation process, you'll be prompted to restore your chats and media from Google Drive. Remember, if your backup file wasn't updated for more than a year, it would be automatically removed from Google Drive storage.