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FAQ
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May 3, 2024
UPMC Customer FAQ
Top Answers & How-to Guides
What is UPMC's Phone Number?
The question we are asked most often is about how to talk to UPMC customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Does UPMC offer telehealth services?
Yes, UPMC offers telehealth services to patients. Telehealth refers to the use of technology for remote communication between healthcare...
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Physician Finding
How do I find a primary care physician?
To find a primary care physician at UPMC, you can start by visiting our website and using the "Find a Doctor" tool. This tool allows...
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About UPMC
What is UPMC?
UPMC, standing for University of Pittsburgh Medical Center, is a world-renowned healthcare and insurance provider based in Pittsburgh,...
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Locations
What locations does UPMC have?
UPMC, or University of Pittsburgh Medical Center, is a renowned healthcare provider that operates various locations in Pennsylvania...
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Insurance Plans
What insurance plans does UPMC accept?
UPMC accepts a wide range of insurance plans to ensure convenient healthcare access for patients. We work with major insurance providers,...
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Online Payment
Can I pay my bill online?
Yes, UPMC offers an easy and convenient online bill payment option for our patients. Our secure online portal allows you to make payments...
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Specialties Offered
What specialties does UPMC offer?
UPMC offers a comprehensive range of medical specialties to address diverse healthcare needs. With a vast network of hospitals, clinics,...
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Referral Requirement
Do I need a referral to see a specialist?
No, you do not need a referral to see a specialist at UPMC. Our healthcare system is designed to provide accessible and convenient...
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Pediatric Services
What services does UPMC provide for children?
UPMC provides a wide range of services dedicated to meeting the healthcare needs of children. Our comprehensive pediatric care includes...
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Medical Records
Can I request my medical records online?
Yes, you can request your medical records online through UPMC's patient portal. The patient portal provides a secure and convenient...
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Visitation Policy
What is UPMC's visitation policy?
UPMC's visitation policy aims to provide a safe, comfortable, and healing environment for patients, while also respecting their privacy...
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Telehealth Services
Does UPMC offer telehealth services?
Yes, UPMC offers telehealth services to patients. Telehealth refers to the use of technology for remote communication between healthcare...
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Help me with my UPMC customer service issue
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FAQ Table of Contents
Contact UPMC
Physician Finding
About UPMC
Locations
Insurance Plans
Online Payment
Specialties Offered
Referral Requirement
Pediatric Services
Medical Records
Visitation Policy
Telehealth Services
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All Companies
›
UPMC Customer Service
›
FAQ
Updated
May 3, 2024