Hampton Bay Customer FAQ

Replacement bolts for your Hampton Bay chaise lounge may be obtained through a few different channels. You might find them at a local hardware store, given the commonality of many bolt types. The most accurate match, however, would be through ordering directly from Hampton Bay. Alternatively, if you’re unable to find the bolts that you need, we might suggest reaching out to Hampton Bay customer service through their 'contact us' page for specific advice on obtaining the correct replacements.

To sync your WL-108-A doorbell with the doorbell button, follow these steps: 1. Ensure the doorbell and button are powered on. 2. Press the learning code button on your doorbell. It typically located at the back or underneath the device. 3. Immediately press the doorbell button on your remote, often times, a LED light will flash indicating a successful sync. 4. At this point, the doorbell should chime or play your selected tune confirming they are synced. If this doesn't work, ensure there are no obstructions between the button and the doorbell, and that the devices are within their operational range.

Yes, Hampton Bay does typically offer replacement parts for their patio umbrella products. If your ribs are rusting and falling apart, you can find replacements. Depending on your model, the availability and process could vary. Please be sure to know the exact model of your patio umbrella to ensure you purchase correct replacements. This way you can get your umbrella back to looking its best in no time.

Unfortunately, Hampton Bay does not sell standalone solar panels as replacement parts for their outdoor chandeliers or any other products. If you have a problem with the solar panel on your Hampton Bay outdoor chandelier, your best course of action may be to reach out to the retailer where you purchased the item. They could potentially offer a replacement product if it's covered under warranty or provide guidance on how to fix the issue. Alternatively, you might consider engaging a professional to repair the solar panel if possible.

Good morning! For a replacement glass for your 42" Middleton ceiling fan, we recommend checking with retail stores that sell Hampton Bay products. These stores often carry spare parts such as replacement glass. If you can not find the exact model, you should be able find a compatible replacement as many Hampton Bay fans share similar parts.