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Fastenal Co. Customer FAQ

Top Answers & How-to Guides

What is Fastenal Co.'s Phone Number?

The question we are asked most often is about how to talk to Fastenal Co. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is Fastenal Co.'s return policy?

Fastenal Co. has a customer-focused return policy that aims to ensure customer satisfaction. If you are not completely satisfied with...
Ask any question you have about Fastenal Co. customer service, get an answer now.

Order Tracking

How can I track my order?

You can track your order by logging into your Fastenal account and navigating to the order tracking section. Here, you can view the...

Company Information

What is Fastenal Co.?

Fastenal Co. is a premier distributor of industrial and construction supplies. With over 2,200 branch locations across North America,...

Store Locations

Where are Fastenal Co. stores located?

Fastenal Co. stores are conveniently located across the United States and internationally. With over 2,200 locations, our stores can...

Product Range

What products does Fastenal Co. sell?

Fastenal Co. is a leading industrial supply distributor that offers a wide range of products. They primarily focus on providing customers...

Online Ordering

Does Fastenal Co. offer online ordering?

Yes, Fastenal Co. offers online ordering for the convenience of its customers. Our website allows you to place orders directly from...

Bulk Discounts

Does Fastenal Co. offer bulk discounts?

Yes, Fastenal Co. does offer bulk discounts. We understand that businesses often have large-scale needs for our products, and we are...

Payment Methods

What payment methods does Fastenal Co. accept?

Fastenal Co. accepts various payment methods to provide convenience and flexibility to its customers. Currently, we accept major credit...

International Shipping

Does Fastenal Co. provide international shipping?

Yes, Fastenal Co. provides international shipping services. Customers can enjoy the convenience of shipping their products and goods...

Warranty

Does Fastenal Co. offer any warranties for its products?

Yes, Fastenal Co. offers warranties for its products. We understand the importance of providing high-quality and reliable products...

Returns

What is Fastenal Co.'s return policy?

Fastenal Co. has a customer-focused return policy that aims to ensure customer satisfaction. If you are not completely satisfied with...

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