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Craigslist Customer FAQ

Top Answers & How-to Guides

What is Craigslist's Phone Number?

The question we are asked most often is about how to talk to Craigslist customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Reset My Craigslist Password?

Craigslist is a platform that allows you to sell many different items. If you're having a clear out and want to make some extra money,...

How Do I Unblock My Craigslist Account?

Craigslist is cracking down on scammers and has suspended many people's accounts. They block accounts that have major issues and, in...
Ask any question you have about Craigslist customer service, get an answer now.

Recent Craigslist Customer Questions

How can I answer a Craigslist generated email from a buyer?

To reply to a Craigslist generated email from a buyer, you simply need to click 'reply' to the email. Your email client will automatically fill in a coded Craigslist email in the "To" field. This system allows you to maintain anonymity until you're comfortable to reveal your identity. You can then proceed to write your message and hit 'send'. Remember, avoid sharing sensitive personal information until you are sure it's safe and make sure to follow Craigslist's guidelines for buyer-seller interactions to ensure a secure transaction. Keep in mind that Craigslist does not offer a shipping service, so avoid any suggested scenarios that involve shipping.
Asked May 20, 2024 9:44 PM

Why does my post keep getting removed?

Your post might be getting removed for several possible reasons. Craigslist has guidelines for posts to ensure they meet community standards. If your post is inappropriate, offensive, or considered spam, it could be flagged and removed. It might also be removed if you are over-posting or posting the same ad in multiple categories or cities, which is not allowed. Lastly, if you are posting an ad that violates Craigslist Terms of Use, such as an ad for illegal services or goods, it will probably be removed. Check the guidelines and Terms of Use to make sure your post is within Craigslist's rules.
Asked May 20, 2024 1:19 PM

My account has been put on hold

If your Craigslist account has been put on hold, it may be due to a violation of Craigslist's terms of use or because of suspicious activity spotted. These actions could include posting prohibited items, spamming, flagging misuse, or other inappropriate behaviors. Craigslist takes such violations seriously to maintain a safe and respectful community. Usually, you should receive an email from Craigslist detailing why your account was put on hold. If you believe this was made in error, respond directly to that email. Please make sure you understand and adhere to Craigslist's terms of use to prevent future holds or suspensions.
Asked Apr 26, 2024 10:03 PM

Someone thinks my price is too high on my paid C/L auto ad and will not quit emailing me with unsolicited attacks.

Sorry to hear about your experience. Craigslist does not have a mechanism to moderate buyer and seller communication. You should block the person's email address using your email provider's measures to stop receiving their messages. If the problem persists, you can consider removing and reposting your ad with a different contact method. Remember not to engage with people who behave inappropriately. Stay safe while using the platform and only communicate with persons who show genuine interest in your ad.
Asked Apr 26, 2024 3:56 PM

How can I advertise two cars I want to sell?

To advertise two cars for sale on Craigslist, follow these steps: 1. Navigate to the Craigslist homepage. 2. Click on the “Create a Posting” link on the left side. 3. Select the city or region closest to you. 4. Choose “for sale by owner.” 5. In the next page, select the "cars+trucks" category. 6. Fill out the form including title, price, specific location, postal code and description. Be sure to provide as many details about the cars as you can. You can add up to 24 images. 7. Verify your ad in the preview page, agree to the terms of use, and then click "publish". You will have to repeat this process separately for each car. Ensure your posts abide by the Craigslist Terms of Use.
Asked Apr 24, 2024 4:58 PM

Help me with my Craigslist customer service issue

Reporting Concerns

How Do I Report That Someone Is Using My Phone Number on Craigslist?

If you believe that someone is using your phone number to post ads on Craigslist, there are several ways you can report the user. You...

What Do I Do If Someone Posted My Phone Number on Craigslist?

Even though Craigslist has plenty of benefits, some users may use it for malicious reasons. If someone posts your number on Craigslist,...

How do I report fraud or a scam to Craigslist?

These days it seems like there are more and more creative ways to for people to get scammed on Craigslist. Here's how you can report...

Account Issues

How Do I Reset My Craigslist Password?

Craigslist is a platform that allows you to sell many different items. If you're having a clear out and want to make some extra money,...

How Do I Unblock My Craigslist Account?

Craigslist is cracking down on scammers and has suspended many people's accounts. They block accounts that have major issues and, in...

Ad Visibility

How do I know if my Craigslist ad was flagged?

Craigslist makes it super easy to post items and sell stuff but you need to be careful how you present your post to keep it from getting...

Why is my posting not showing up on Craigslist?

Often times when you try to post something on Craigslist you can run into problems. Here's how to solve some of the most common problems....

Posting Fees

Are there any fees for posting on Craigslist?

No, posting on Craigslist is generally free. The platform allows users to post ads without any upfront charges in most categories....

Personal Information Removal

Can I remove my phone number from a Craigslist ad?

Yes, you can remove your phone number from a Craigslist ad. To do so, you need to go to the "Manage" section in your craigslist account....
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