United Airlines customer reviews

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United Airlines customer support at a glance

55 user ratings

3.2/5

Average

Customer care available

Most recent review

Most recent user tip

Anonymous, 10 days ago
"waited 1-2 minutes. Sweet representative who helped switched..."


Excellent

1 min wait time

Anonymous, 11 days ago
"Customer service was useless. Two days later still have no l..."


Average

16 mins wait time

Cristine Bittencourt, 17 days ago
"I will never again travel with United Airlines. We normally ..."


Horrible

8 mins wait time

Anonymous, 18 days ago
"Phone reception not very clear to me , But they did answer m..."


Good

2 mins wait time

Jeffman48, 20 days ago
"very good."


Good

2 mins wait time

Next 5 reviews » See ratings over time

add your tip or feedback » see all » Tips and feedback from others
(anonymous person) 27 Nov, 2009 (3 mos ago)	"don't fly with this airline they are horrible, all around, flight delays, rude service, bad customer support." more »
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"waited 1-2 minutes. Sweet..."	for United Airlines
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