Comcast customer reviews

Comcast support at a glance

28 user ratings

3.8/5

Good

Customer care available

what other customers say	their hold time
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"Surprisingly good service for all the awful things I've..."	6 mins	-siren913, 4 days ago	more »
"Called to have comcast match verizon's price. No only ..."	2 mins	-ii1111, 6 days ago	more »
"Excellent by-pass"	1 min	-Anonymous, 8 days ago	more »
"First call put on terminal hold after wading through th..."	17 mins	-lm, 17 days ago	more »
"By not saying or doing anything I got right through. Th..."	2 mins	-tom, 24 days ago	more »
"ok. this *# fix works. before i waited 4.5 minutes ..."	2 mins	-frustrat..., 27 days ago	more »
"wanted to cancel my service (sorry, folks, moved out of..."	82 mins	-j, 1 mo ago	more »
"The live chat was excellent. I had no problems. "	1 min	-lin, 1 mo ago	more »
"The problem has not been resolved in the last two days...."	1 min	-Anonymous, 1 mo ago	more »
"Have to go through the "say or do nothing" a few rounds..."	6 mins	-kdodson, 1 mo ago	more »
"good help very fast"	3 mins	-Strapple..., 1 mo ago	more »
"None of these "shortcuts" seem to work"	22 mins	-Memphisb..., 1 mo ago	more »
"clear explanation of how to disconnect a former roommat..."	1 min	-marcopol..., 1 mo ago	more »
"Dealt with comcast internet division 3 times recently. ..."	1 min	-jthomp87..., 2 mos ago	more »
"cancelled service. it's easy when you say you moved."	1 min	-torptube, 2 mos ago	more »
"wish they would install a button # press to get quiet h..."	14 mins	-cv, 2 mos ago	more »
"Ask for tecnical service. Sales rep can't help."	15 mins	-BigJohn, 2 mos ago	more »
"Sometimes you get great service, other times it's awful"	5 mins	-JoJo, 3 mos ago	more »
"Took 6 trips to my home to discover I was right & the p..."	38 mins	-whcatty, 3 mos ago	more »
"I've had awful experience trying to get through to Comc..."	30 mins	-DEgirl16..., 3 mos ago	more »
"Comcast is continually frustrating, and this experience..."	1 min	-parsifal, 4 mos ago	more »
"Very helpful and from the U.S., but long wait times"	29 mins	-tideshar..., 5 mos ago	more »
"Tech did not show up for scheduled appointment 2 days. ..."	6 mins	-janstack, 6 mos ago	more »
"Totally helpful-again"	2 mins	-SeattleT..., 6 mos ago	more »
"AMERICAN!"	5 mins	-Tim, 7 mos ago	more »
"Hope the tech shows up tomorrow!"	15 mins	-CR, 7 mos ago	more »
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Comcast customer reviews

Comcast support at a glance

Comcast customer service reviews