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Team Beachbody Customer Service

Phone Number & Getting a Rep

Team Beachbody Customer Service number

800-470-7870
Toll-free·Calls Customer Service· See main phone number & contact info
Q:

How do I talk to a human at this Team Beachbody number?

A:Must choose an option 1-7.
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Team Beachbody Customer Service?

A:The average hold time is 2 minutes and 31 seconds. The longest hold times are on Sunday, and the shortest are on Friday.

All Team Beachbody customer service contact information

This is the #1 most popular Team Beachbody phone number out of 3. Click above to go back to the main customer service number and other contact information, including Team Beachbody email addresses, twitter handles, and live chat options.

More Team Beachbody Customer Phone Numbers

Website Assistance

800-240-0918
Toll-free · 24 hours, 7 days · Call this number for customer service related to the website · Body or streaming, press 1. Nutritional products, press 2. Bike, press 3. Updates or changes to your account, press 4.

Purchasing

800-998-1681
Toll-free · 24 hours, 7 days · Press 0#, then 3 · Body or streaming, press 1. Nutritional products, press 2. Bike, press 3. Updates or changes to your account, press 4.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Team Beachbody phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Must choose an option 1-7.
Here is how our research team describes the way the Team Beachbody phone system greets you:  Body or streaming, press 1. Nutritional products, press 2. Bike, press 3. Updates or changes to your account, press 4.
Below are some clips we've found from Team Beachbody's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may need the phone number on your account

"You've reached body customer support. For body or streaming, press one. Shakeology or other nutritional products, press two. Bike, press three.
For we're unable to locate your account based on your phone number. For faster service, please enter the ten digit phone number used when you opened your account."
Excerpt from a call with Team Beachbody
Friday, May 10, 2024 3:50 PM

The first phone menu

"You've reached Body customer support.
For body or streaming, press one. Shakeology or other nutritional products, press two. Bike, press three. For updates or changes to your account, including partner changes or preferred customer status, press four."
Excerpt from a call with Team Beachbody
Thursday, May 23, 2024 3:52 PM

After you press 4

"To repeat these options, press the star key. If you would like us to send you a text message with our self-service link, press one now."
Excerpt from a call with Team Beachbody
Saturday, June 1, 2024 1:26 PM

What are the hours and when should I call?

Team Beachbody operates the call center for this 800-470-7870 phone number 24 hours, 7 days.  The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 2,417 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Team Beachbody phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Team Beachbody staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Team Beachbody is Sunday. The most busy day to call Team Beachbody is Monday.  Again, this is based on a sample of 2,417 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Sunday, which is 114% longer than the minimum. Most companies see more fluctuation in the length of hold times, but as you can see, time spent waiting for a Team Beachbody representative is more consistent than the number of calls throughout the week.
Sun
Longest
Mon
Tue
Wed
Thu
Fri
Shortest
Sat

The best time to call

In summation, the best day to call Team Beachbody is Friday.  It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Team Beachbody staffs up on Friday to handle the higher call volume, and that makes it the best time to call.

Why call this Team Beachbody number?

Below is a sample of recent calls to Team Beachbody, and their purpose. Are any of these similar to the reason you are trying to call?
Subscription cancellation issues: I have canceled it twice two months in a row.
Taken from a call on Wednesday, December 11, 2024 12:26 AM
Cancel subscription and inquire: I didn't realize that it was on auto ship.
Taken from a call on Saturday, December 7, 2024 3:40 PM
Cancel auto ship: I wanna get that auto ship turned off.
Taken from a call on Friday, December 6, 2024 2:13 AM
Inquiry about renewal offer: I had a thing that popped up on my body last week.
Taken from a call on Wednesday, December 4, 2024 11:06 PM
Account login issue: I tried to log into my account, it said that my ZIP code did not match.
Taken from a call on Wednesday, December 4, 2024 1:45 AM
Accessing purchased programs: I purchased several programs from Beachbody the past, and I only have access to one.
Taken from a call on Friday, November 29, 2024 7:54 PM
Account login issues: I'm trying to log in to my account, but I'm having difficulties.
Taken from a call on Friday, November 29, 2024 6:17 PM
Subscription renewal assistance: I got the promotion to renew early and save ninety nine dollars, and I did that.
Taken from a call on Wednesday, November 27, 2024 7:34 PM
Inquiring about membership: I'm saying I can't just join for a year.
Taken from a call on Wednesday, November 27, 2024 12:23 AM
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