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TECO Energy, Inc. Customer Service

Phone Number & Getting a Rep

TECO Energy, Inc. Customer Service number

888-223-0800
Toll-free·Calls Customer Service· See main phone number & contact info
Q:

How do I talk to a human at this TECO Energy, Inc. number?

A:Press 3, then press 0, after given the audio command, say "Operator".
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to TECO Energy, Inc. Customer Service?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Monday.

All TECO Energy, Inc. customer service contact information

This is the #1 most popular TECO Energy, Inc. phone number out of 5. Click above to go back to the main customer service number and other contact information, including TECO Energy, Inc. email addresses, twitter handles, and live chat options.

More TECO Energy, Inc. Customer Phone Numbers

Hillsborough Customer Service

813-223-0800
24 hours, 7 days · Repeat, "Representative", then say "Something Else", then wait to be transferred. · In a few words, what are you calling about today?

Business Customer Service

866-832-6249
Toll-free · Mon-Fri 9am-5pm EST · Don't press or say anything ·

Corporate Offices

813-228-1111
24 hours, 7 days · Press 3, then press 0, after given the audio command, say "Operator". · Please enter the extension number of the person you are calling now. For the speech-activated employee directory, press 0. To hear a list of frequently called departments, press 9.

Polk Customer Service

863-299-0800
24 hours, 7 days · Don't press or say anything. · In a few words, what are you calling about today?

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this TECO Energy, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Press 3, then press 0, after given the audio command, say "Operator".
Here is how our research team describes the way the TECO Energy, Inc. phone system greets you:  In a few words, what are you calling about today?
Below are some clips we've found from TECO Energy, Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Thank you for calling Tampa Electric and People's Gas.
This call will be recorded. In a few words, what are you calling about today? You can say things like report You can Let me get you someone quickly who can help with your gas emergency."
Excerpt from a call with TECO Energy, Inc.
Monday, January 13, 2025 3:00 PM

They may ask you to say or enter information

"To get you to the right place, please tell me what exactly you need help with. You can say things like, how can I pay my bill? I'm moving."
Excerpt from a call with TECO Energy, Inc.
Monday, May 13, 2024 9:44 PM

What are the hours and when should I call?

TECO Energy, Inc. operates the call center for this 888-223-0800 phone number 24 hours, 7 days.  The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 506 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TECO Energy, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TECO Energy, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call TECO Energy, Inc. is Saturday. The most busy day to call TECO Energy, Inc. is Friday.  Again, this is based on a sample of 506 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday. 

The best time to call

In summation, the best day to call TECO Energy, Inc. is Wednesday.  

Why call this TECO Energy, Inc. number?

Below is a sample of recent calls to TECO Energy, Inc., and their purpose. Are any of these similar to the reason you are trying to call?
Payment arrangement request: I was calling to see if I could have some of the past due amount spread out throughout the next couple bills.
Taken from a call on Friday, May 16, 2025 5:34 PM
Account help: I need assistance with my account.
Taken from a call on Thursday, April 24, 2025 11:19 AM
Turn on gas service: I need to get my gas service turned back on.
Taken from a call on Thursday, March 20, 2025 1:37 PM
Request for separate meter: I wanna know how much it's gonna cost to put all the meter on this pool that's already I It's plugged into.
Taken from a call on Friday, February 28, 2025 5:48 PM
Inquire about surge protection: I wanted to talk to someone about adding Zapcap surge protection program to our appliances.
Taken from a call on Tuesday, January 14, 2025 7:09 PM
Report gas leak: I have a Generac generator outside the house and there was a gas smell.
Taken from a call on Monday, January 13, 2025 3:00 PM

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