How do I talk to a human at this Secure Horizons number?
A:Direct to human
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Secure Horizons Customer Service?
A:The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.
This is the #1 most popular Secure Horizons phone number out of 3. Click above to go back to the main customer service number and other contact information, including Secure Horizons email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Secure Horizons phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to human
Below are some clips we've found from Secure Horizons's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling UnitedHealthcare. For English, press one.
For all other languages, press three."
Excerpt from a call with Secure Horizons
Wednesday, February 19, 2025 7:25 PM
The first phone menu
"Thank you for calling UnitedHealthcare. For English, press one.
For all other languages, press three."
Excerpt from a call with Secure Horizons
Wednesday, February 19, 2025 7:25 PM
What are the hours and when should I call?
Secure Horizons operates the call center for this 800-577-5623 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 115 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Secure Horizons phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Secure Horizons staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Secure Horizons is Saturday.The most busy day to call Secure Horizons is Thursday. Again, this is based on a sample of 115 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Secure Horizons is Wednesday.
Why call this Secure Horizons number?
Below is a sample of recent calls to Secure Horizons, and their purpose. Are any of these similar to the reason you are trying to call?
Billing error inquiry: I was billed for transfer the ER.
Taken from a call on Thursday, October 31, 2024 8:08 PM