A:Not at this number; hours here are Mon-Fri 7am-9pm CST.The least busy day is Monday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Monday, and the shortest are on Thursday.
This is the #2 most popular Principal Financial phone number out of 2. Click below to go back to the main customer service number and other contact information:
Main phone number · Toll-free · Press 0, next enter SSN, then a rep comes after a few moments. · Enter the 9 digits of your full Social Security number to help locate your account.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Principal Financial phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Wait on the line for assistance.
Here is how our research team describes the way the Principal Financial phone system greets you: Enter the 5 digits of your Social Security number to help locate your account.
What are the hours and when should I call?
Principal Financial operates the call center for this 800-547-7754 phone number Mon-Fri 7am-9pm CT.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 589 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Principal Financial phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Principal Financial staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Principal Financial is Monday.The most busy day to call is Friday.Again, this is based on a sample of 589 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Principal Financial is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Principal Financial staffs the call center well on Monday.