A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.
This is the #2 most popular Philips Lifeline phone number out of 2. Click below to go back to the main customer service number and other contact information:
Main phone number · Toll-free · Don't press anything, just hold on the line for a representative. · Thank you for calling Lifeline, the number one medical alert service trusted by healthcare professionals across the country. If you're an existing subscriber of Lifeline and want to be connected to a customer service representative, please press 1. If your healthcare plan includes Lifeline services as a benefit and you want to enroll in services or have any questions regarding your existing Lifeline services provided by your plan, press 2. To order Lifeline, please press 3. If you're a program manager or installer and want to be connected to a Program Services representative, please press 4. All other calls, please remain on the line. Then you will be connected to the next available representative.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Philips Lifeline phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
What are the hours and when should I call?
Philips Lifeline operates the call center for this 855-332-7799 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 64 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Philips Lifeline phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Philips Lifeline staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Philips Lifeline is Monday.The most busy day to call is Friday.Again, this is based on a sample of 64 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Philips Lifeline is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Philips Lifeline number, but it is also the day with the shortest hold times.