MassHealth - Member Services Phone Number

Calling MassHealth - Member Services customer service faster by GetHuman

800-841-2900
Customer service
Current Wait: NaN mins (26m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Make a claimDelayed claimGet InsuranceRenew CoverageCoverage questionA different issue
Get to a live person fastest: Press 1 then 9

Reasons customers like you called recently

need to check eligibility
4d ago
I'm moving states and need to cancel my health insurance in order to obtain health insu...
7d ago
Ive been diagnosed with an abnormal gallbladder and told I need surgery. I need to pi...
12d ago
I need to change my plan
13d ago
My gender is wrong under my account with Masshealth
13d ago
I want to know my insurance plan id number
18d ago
Applying for mass health I received a letter requesting additional information I need t...
19d ago
Checking to see if My status is still active, and if not to activate it. Very sick need...
25d ago
attempting to close my mass health. waiting to talk to representative.
a mo ago
My daughter, Diane Chartier, Date of Birth ********** does not have any additional heal...
a mo ago
health insurance canceled due to proof of residency. can I fax proof of residency and w...
a mo ago
Just want the id number of my sons masshealth . I need a replacement card please
a mo ago
respected sir, i am paralise from *-* year just i want to know can i buy policey.thanky...
a mo ago
I am enrolled in Tufts Health Unify now. I want to be reimbursed for medicare part b pr...
a mo ago
I need recommendations for any psychiatrist that takes MassHealth*Tufts Health Together...
a mo ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-841-2900 - by the Numbers

Phone number to dial
800-841-2900
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
8:30am
Navigate phone maze to a human
Press 1 then 9
Average wait
26
Current wait
NaN
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
88%
Quality of help
75%
Customer votes
7,523
Information last updated
Fri Apr 03 2020 09:00:00 GMT+0000 (UTC)

MassHealth - Member Services's Best Toll-Free/800 Customer Phone Number

This is MassHealth - Member Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MassHealth - Member Services agent. This phone number is MassHealth - Member Services's Best Phone Number because 50,292 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-841-2900 include Make a claim, Delayed claim, Get Insurance, Renew Coverage, Coverage question and other customer service issues. The MassHealth - Member Services call center that you call into has employees from Massachusetts and is open 24 hours, 7 days according to customers. In total, MassHealth - Member Services has 1 phone number. It's not always clear what is the best way to talk to MassHealth - Member Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting MassHealth - Member Services - by phone or otherwise

While 800-841-2900 is MassHealth - Member Services's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other MassHealth - Member Services customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact MassHealth - Member Services please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for MassHealth - Member Services.

What is GetHuman's Relationship to MassHealth - Member Services?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like MassHealth - Member Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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