Maryland Motor Vehicle Administration (DMV/RMV) Corporate Offices Phone Number

Q:How do I talk to a human at this number?
A:Press 8
Q:Is this phone number operational 24 / 7?
A:Not at this number; hours here are Mon-Fri 8:30am-5:30pm EST. The least busy day is Thursday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 33 minutes. The longest hold times are on Monday, and the shortest are on Tuesday.
This is the #2 most popular Maryland Motor Vehicle Administration (DMV/RMV) phone number out of 2. Click below to go back to the main customer service number and other contact information:
Maryland Motor Vehicle Administration (DMV/RMV)'s main customer service phone number

More Maryland Motor Vehicle Administration (DMV/RMV) Customer Phone Numbers

800-950-1682 - Customer Service
Main phone number · Toll-free · Press 8 to reach a human · For the automated system, for payment processing systems and payment locations, press 1. For mobile ID, press 2. For customer service, press 3. For help scheduling an appointment, press 4.
More details

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Maryland Motor Vehicle Administration (DMV/RMV) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 8
Here is how our research team describes the way the Maryland Motor Vehicle Administration (DMV/RMV) phone system greets you: For the automated system, for payment processing systems and payment locations, press 1. For mobile ID, press 2. For customer service, press 3. For help scheduling an appointment, press 4.

What are the hours and when should I call?

Maryland Motor Vehicle Administration (DMV/RMV) operates the call center for this 410-768-7000 phone number Mon-Fri 8:30am-5:30pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 119 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Maryland Motor Vehicle Administration (DMV/RMV) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Maryland Motor Vehicle Administration (DMV/RMV) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Maryland Motor Vehicle Administration (DMV/RMV) is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 119 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Maryland Motor Vehicle Administration (DMV/RMV) is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Maryland Motor Vehicle Administration (DMV/RMV) staffs the call center well on Thursday.

My Experience Calling Maryland Motor Vehicle Administration (DMV/RMV) at this Number

Sep 22, 2023

Calling this phone number doesn't seem to be effective, even though it's listed as an official number on the Maryland Motor Vehicle Administration's website. When I dialed this number on three separate occasions, I got a busy signal each time. There wasn't any kind of notification that I'd reached the Maryland MVA, no wait time to speak to a representative, and no menu to get me to a place where I could get more information.

After having problems on the first two occasions, I checked to confirm that this was a legitimate Maryland MVA phone number. Going to the website does confirm that this is supposed to be a number for the call center for the Maryland MVA, and clicking around to other pages revealed the same information.

Given that, it seems incomprehensible that this number wouldn't be set up properly to receive calls or at least direct callers to where they could get information. If the MVA wanted to direct callers onto their website, they could at least offer information about how to get to the website, or provide a text message with a link to the site.

Maryland isn't a particularly rural state, so it's not as necessary for a call center to have a constant presence available. But if the state is going to have one, it should at least be able to accept calls and place customers on hold, or tell them that their call cannot be accepted at this time because of call volume. If this number is no longer working, the state needs to do something to tell people that.

Given that this is one of two possible numbers for the Maryland MVA call center, it's possible that the other number works fine and this number is superfluous. However, seeing as this is the number with a Maryland area code of the two, this is the number that more people are likely to call. With it apparently not working properly, Maryland residents with a MVA issue are left to either try the other number or dial this one and hope that they get connected. The website doesn't list any hours of operation, so if this number ever does work, there's no way to know if you're actually going to get connected or not.

Overall, this number doesn't seem to be in operation, and if it is, it's not working the way it should. I would not recommend trying this number if I had an issue concerning the Maryland MVA.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
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