Health New England (HNE) Customer Service Phone Number

413-787-4000
Hold time now: 6 mins (avg 2)
Best time to call: 10:45am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1
Health New England (HNE)'s #1 Phone Number

Health New England (HNE) Customer Service Phone Number 413-787-4000 - Info & Statistics

Phone number to dial413-787-4000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-5pm EST
Best time to dial10:45am
Navigate phone maze to a humanPress 1
Average wait2
Current wait6
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone
Quality of communication71%
Quality of help76%
Customer votes794
Best phone number800-310-2835
Information last updatedSun Aug 12 2018 09:00:00 GMT+0000 (UTC)

Health New England (HNE)'s 413-787-4000 Customer Service Number

This Health New England (HNE) phone number is ranked #2 out of 2 because 384 Health New England (HNE) customers tried our tools and information and gave us feedback after they called. The reason customers call 413-787-4000 is to reach the Health New England (HNE) Customer Service department for problems like Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage. As far as we can tell, Health New England (HNE) has call center locations in null and you can call during their open hours Mon-Fri 8am-5pm EST. Health New England (HNE) has 2 phone numbers and 2 different ways to get customer help. We've compiled information about 413-787-4000 and ways to call or contact Health New England (HNE) with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Health New England (HNE)

Calling Health New England (HNE) at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Health New England (HNE) Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Health New England (HNE)'s Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Health New England (HNE)'s phone numbers against each other.

Contacting Health New England (HNE) in General

While 413-787-4000 is Health New England (HNE)'s #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-310-2835 is their best customer phone number overall, and we have put together a comparison of their 2 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Health New England (HNE) help by calling them, is that other customers give their customer support at this number a 71% score for their communication skills and a 76% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Health New England (HNE).
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