Garmin Corporate Offices Phone Number

Q:How do I talk to a human at this number?
A:Hold for operator
Q:Is this phone number operational 24 / 7?
A:Not at this number; hours here are Mon-Thu 8am-6pm, Fri 8am-5pm CST. The least busy day is Friday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 11 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday.
This is the #2 most popular Garmin phone number out of 2. Click below to go back to the main customer service number and other contact information:
Garmin's main customer service phone number

More Garmin Customer Phone Numbers

800-800-1020 - Customer Service
Main phone number · Toll-free · Press 2, then 1, then 2 · For support with watches & wearables, press 1. For fitness products, press 2. For auto, semi-truck, motorcycles, and cameras, press 3. For outdoor products, press 4. For marine and fish finder products, press 5. For dog and hunting products, press 6. For golf and baseball products, press 7. For RV-specific products, press 8. For aviation products, press 9.
More details

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Garmin phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Hold for operator
Here is how our research team describes the way the Garmin phone system greets you: For questions about your Garmin product, press 1. For the business office, press 0.

What are the hours and when should I call?

Garmin operates the call center for this 913-397-8200 phone number Mon-Thu 8am-6pm, Fri 8am-5pm CT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 7,802 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Garmin phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Garmin staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Garmin is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 7,802 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Garmin is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Garmin staffs the call center well on Friday.

My Experience Calling Garmin at this Number

Jan 3, 2024

I frequently watch those videos online people film while they're inside their vehicles, and have always wanted one. While I'm not sure anything interesting will happen, I sure don't want to miss it if does. My daughter knows that I watch dash cam videos all of the time, so I suspect that's why she bought me one for Christmas. However, the one she bought arrived in the mail and when I powered it on, it said that I need to update the maps. I'm not tech savvy at all, and this might be the fanciest thing I own outside of my cell phone.

Therefore, I figured I was going to have to call Garmin and get help figuring out how to do it. I managed to get the device hooked up to my Wi-Fi connection, which I assume it will need to update, but can't figure out what to do from this point forward. Garmin makes a lot more products than just dash cams, so I'm sure they get a lot of phone calls. I just needed about 10 minutes of someone's time, so I was hopeful the wait wouldn't be too bad. In reality, it was only about 10 minutes, so it certainly could have been a lot worse than it was. 

After dialing this number, a voice assistant picked up and stated, "Thank you for contacting Garmin’s support department. For questions about your Garmin products, press 1. For Garmin’s business offices, press 0." I needed Garmin products so I pressed 1, and was then greeted again for calling Garmin's support center. This time, the phone assistant wanted to know what it could help me with. It listed a long line of services from returns to exchanges to product support to refunds and map updates. 

When I heard map updates my ears perked up. That was exactly what I needed so I chose that option and then had to choose which product I had. I stated the Garmin Mini 2 dash cam and then I was placed on hold to talk to the next representative. The messaging while I waited told me that I could go online to support.garmin.com, but I waited because I wanted to talk to someone. It was worth it because Alicia picked up and spoke very good English. She walked me through the process of updating my maps, and once I hung up the phone my dash cam was ready to go. I couldn't have asked for a better experience, and if I have problems again I'll be calling back.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
Back to Garmin's main customer service phone number
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
  1. Garmin Customer Service Phone & Contact Info › 
  2. Corporate Offices