Famous Footwear Orders & Returns Phone Number
Q:How do I talk to a human at this number?
A:Press 2 at the first menu. Then press 4.
Q:Is this phone number operational 24 / 7?
A:Not at this number; hours here are Mon-Fri 9am-6pm, Sat 10am-5pm CST. The least busy day is Friday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Monday.
More Famous Footwear Customer Phone Numbers
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Famous Footwear phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2 at the first menu. Then press 4.
Here is how our research team describes the way the Famous Footwear phone system greets you: For new or existing orders, press 1. For all other inquiries, press 2.
What are the hours and when should I call?
Famous Footwear operates the call center for this 866-432-6687 phone number Mon-Fri 9am-6pm, Sat 10am-5pm CT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 285 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Famous Footwear phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Famous Footwear staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Famous Footwear is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 285 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Famous Footwear is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Famous Footwear staffs the call center well on Friday.