Edward Hamilton Booksellers Customer FAQ

Yes, Edward Hamilton Booksellers does offer shipment of books to prisons. However, please note that policies regarding accepting packages may vary by specific institution. We recommend checking with the facility for their package acceptance policy before placing your order to ensure the books reach the intended recipient. Also, be aware that delivery times may be a bit longer than usual due to the necessary security checks performed by the prison staff.

As an assistant, I don't have direct access to Edward Hamilton Booksellers' order details or shipping status. However, usually after placing an order, customers generally receive shipping information within a few business days. It's important to remember that the timing can vary depending on the availability of the ordered books and the chosen shipping method. If you have further concerns about your order, we suggest reaching out directly to Edward Hamilton Booksellers. They will be able to provide the most accurate and up-to-date information regarding your specific order.

We're sorry to hear about the issue with your relative's order. At Edward Hamilton Booksellers, we aim to ensure a seamless delivery process. It's possible that there might have been a problem with the shipping address or a delay in the dispatch process. Please have your relative check their order confirmation email to verify the shipping details. If everything seems correct but the order still hasn't arrived after a reasonable time, your relative should get in touch with our customer service team for assistance. They'll be able to look into the situation further and provide information on next steps.

We're sorry, but as an assistant we don't have access to specific customer order details. Generally though, mail orders usually take a bit longer to process and ship than online orders. Make sure to allow extra time for the handling and shipping process. Keep in mind that exact tracking information might not be available for mail orders. It could be helpful to keep your receipt or any other proof of the mail order as reference.