Toll-free · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Comcast - Xfinity Home Security Systems phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Keep pressing 0
Below are some clips we've found from Comcast - Xfinity Home Security Systems's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Comcast. This call may be monitored or recorded.
For more information about our privacy practices, visit us at xfinity dot com.
Slash privacy.
For billing and inquiries or technical support, please press one.
If you are new to Comcast and would like to purchase services, please press two."
Excerpt from a call with Comcast - Xfinity Home Security Systems
Friday, January 12, 2024 8:37 PM
They may need the phone number on your account
"Thank you for calling Comcast. This call may be monitored or recorded.
For more information about our privacy practices, visit us at xfinity dot com.
Slash privacy.
For billing and inquiries or technical support, please press one.
If you are new to com please enter the ten digit phone number associated with your Comcast account."
Excerpt from a call with Comcast - Xfinity Home Security Systems
Monday, January 1, 2024 4:20 PM
They may ask you to enter information with the dial pad
"Please enter the five digit ZIP code where you have or want service."
Excerpt from a call with Comcast - Xfinity Home Security Systems
Monday, January 1, 2024 4:20 PM
They may ask you to say or enter information
"To use your account number, press two.
In order to continue again, you can say technical support, billing and payments, more options,"
Excerpt from a call with Comcast - Xfinity Home Security Systems
Thursday, January 4, 2024 10:03 PM
They may need to look up your account
"Thank you for calling Comcast. This call may be monitored or recorded.
For more information about our privacy practices, visit us at xfinity dot com slash privacy.
For billing inquiries or technical support, please press one.
If you are new to Comcast and would like to purchase transferring.
Please wait.
Hi. Thank you for calling Xfinity.
This call may be monitored or recorded. For more information about our privacy practices, visit us at xfinity dot com slash privacy.
I'll need a phone or account number to look you up."
Excerpt from a call with Comcast - Xfinity Home Security Systems
Wednesday, March 20, 2024 3:11 PM
The first phone menu
"Thank you for calling Comcast.
This call may be monitored or recorded. For more information about our privacy practice, visit us at xfinity dot com slash privacy.
If you are an existing customer and would like to add services to your account, please press five.
To remove services, please press six.
For billing inquiries or technical support, please press one.
If you are new to Comcast and would like to purchase services, please press two."
Excerpt from a call with Comcast - Xfinity Home Security Systems
Wednesday, April 10, 2024 4:31 PM
What are the hours and when should I call?
Comcast - Xfinity Home Security Systems operates the call center for this 855-709-1197 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 116 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Comcast - Xfinity Home Security Systems phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Comcast - Xfinity Home Security Systems staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Comcast - Xfinity Home Security Systems is Sunday.The most busy day to call is Wednesday, which averages 340% more phone calls by comparison.Again, this is based on a sample of 116 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Comcast - Xfinity Home Security Systems is Thursday.
Why call this Comcast - Xfinity Home Security Systems number?
Below is a sample of recent calls to Comcast - Xfinity Home Security Systems, and their purpose. Are any of these similar to the reason you are trying to call?
Billing inquiry: "Questions about my bill."
- From a call lasting 16m 47s , Feb 5, 2024 8:23 PM
Phone service issue: "We have a phone tied to our account but the phone part is not working on the account, we cannot make any calls."
- From a call lasting 24m 57s , Jan 4, 2024 10:03 PM
More Ways to Contact Comcast - Xfinity Home Security Systems Customer Service
There are of course other ways to contact Comcast - Xfinity Home Security Systems customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Comcast - Xfinity Home Security Systems customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Comcast - Xfinity Home Security Systems's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Comcast - Xfinity Home Security Systems agent. This phone number is Comcast - Xfinity Home Security Systems's best phone number because 6,018 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-709-1197 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call Comcast - Xfinity Home Security Systems first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Comcast - Xfinity Home Security Systems has 3 phone numbers. It's not always clear what is the best way to talk to Comcast - Xfinity Home Security Systems representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Comcast - Xfinity Home Security Systems. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Comcast - Xfinity Home Security Systems. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.
Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies