Centerpoint Energy Houston Customer Service Phone Number

Hold time now: 52 mins (avg 38)
Best time to call: 10:15am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Wait through 2 cycles of the menu
This is not the most popular Centerpoint Energy phone number (it's ranked #4). Most customers call 800-376-9663 for support: Click here for best option

Other customers got on the phone recently because:

Tree fell on power line surging electricity throughout home.please send help
Want to to when power will be restore. Was told *:**.
I need the meter put so I can have electricity service on
After * years me and my wife split to go out separate ways and the account is in Willie...
My lights or off power out
I am in Channelview at * ***** Romford Ln. I was wondering how long it would take for u...
Acct No **********-***Is there a grace period for payment before services are interrupted?
Lights just went off at Lavender and crane Street *****.**What's going on?
I'm trying to get electricity at a new residence.
Was given an account number to start service to which it was incorrect now I have to wa...
need to change contact number for outage alerts. the current number is ***-***-**** and...
Some parts have my house have electricity other part do not!
I had a collection that I paid and I would like to have it removed from my credit repor...
I have an electrical box in my yard that is rusting badly and want to see if it can be...

Help me with my issue

Centerpoint Energy Houston Customer Service Phone Number 800-332-7143 - Info & Statistics

Phone number to dial800-332-7143
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingHouston Customer Service
Call center hoursMon-Fri 7am-7pm EST
Best time to dial10:15am
Navigate phone maze to a humanWait through 2 cycles of the menu
Average wait38
Current wait52
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or web or twitter
Quality of communication85%
Quality of help79%
Customer votes597
Best phone number800-376-9663
Information last updatedTue Sep 26 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Centerpoint Energy's 800-332-7143 Houston Customer Service Number

This Centerpoint Energy phone number is ranked #4 out of 4 because 8,442 Centerpoint Energy customers tried our tools and information and gave us feedback after they called. The reason customers call 800-332-7143 is to reach the Centerpoint Energy Houston Customer Service department for problems like Setup service, Book appointment, Change appointment, Meter reading, Cancel service. As far as we can tell, Centerpoint Energy has call center locations in Texas and you can call during their open hours Mon-Fri 7am-7pm EST. Centerpoint Energy has 4 phone numbers and 6 different ways to get customer help. We've compiled information about 800-332-7143 and ways to call or contact Centerpoint Energy with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Centerpoint Energy

Calling Centerpoint Energy at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Centerpoint Energy Houston Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Centerpoint Energy's Houston Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Centerpoint Energy in General

While 800-332-7143 is Centerpoint Energy's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-376-9663 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Centerpoint Energy help by calling them, is that other customers give their customer support at this number a 85% score for their communication skills and a 79% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Centerpoint Energy Contact Info

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