Capital One Credit Card Member Services Phone Number

800-955-6600
Hold time now: 20 mins (avg 14)
Best time to call: 9:15am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0#, 0# then 5
This is not the most popular Capital One Credit Card phone number (it's ranked #3). Most customers call 800-955-7070 for support: Click here for best option

Other customers got on the phone recently because:

late*interest charges on statement* payment was made ON TIME *remove charges
My credit card is expired last month and I did'nt get a new one in the mail??
want to know when auto loan will be paid off
i dont know what credit card
I applied for a credit card and was denied. I received an email with a letter telling...
My account balance is showing various numbers from what I am expecting
Need to find out about payments I made
need to find out about payments that I made
Please remove us from your mailing list. This will reduce your cost and save recycling...
I want to know why my balance isnt at * balance so I can get my *** limit
I need to talk about my balance on my capital one card
I paid my bill on *** but was charged a late fee on *** for not paying.
Can’t login and would like to see Credit card statement.
how do i get to my year end summary for ****

Help me with my issue

Capital One Credit Card Member Services Phone Number 800-955-6600 - Info & Statistics

Phone number to dial800-955-6600
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMember Services
Call center hours24 hours, 7 days
Best time to dial9:15am
Navigate phone maze to a humanPress 0#, 0# then 5
Average wait14
Current wait20
Rank (among phone numbers)3
Rank (overall)4
Alternate methodsphone or email or web
Quality of communication58%
Quality of help85%
Customer votes7,345
Best phone number800-955-7070
Information last updatedSat May 21 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Capital One Credit Card's 800-955-6600 Member Services Number

This Capital One Credit Card phone number is ranked #3 out of 3 because 24,120 Capital One Credit Card customers tried our tools and information and gave us feedback after they called. The reason customers call 800-955-6600 is to reach the Capital One Credit Card Member Services department for problems like Technical Support, Update Account Information, Recover Account, Refund or Suspicious Charges, Setup Payment Arrangement. As far as we can tell, Capital One Credit Card has call center locations in Massachusetts or Louisiana or Utah or Virginia and you can call during their open hours 24 hours, 7 days. Capital One Credit Card has 3 phone numbers and 5 different ways to get customer help. We've compiled information about 800-955-6600 and ways to call or contact Capital One Credit Card with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Capital One Credit Card

Calling Capital One Credit Card at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Capital One Credit Card Member Services can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Capital One Credit Card's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Capital One Credit Card in General

While 800-955-6600 is Capital One Credit Card's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-955-7070 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Capital One Credit Card help by calling them, is that other customers give their customer support at this number a 58% score for their communication skills and a 85% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Capital One Credit Card Contact Info

Other Capital One Credit Card Phone Numbers

Customer Service800-955-7070Credit Reporting800-548-4593

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!