Capital One Credit Card Member Services Phone Number

Hold time now: 13 mins (avg 9)
Best time to call: 9:15am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0#, 0# then 5
This is not the most popular Capital One Credit Card phone number (it's ranked #3). Most customers call 800-955-7070 for support: Click here for best option

Other customers got on the phone recently because:

Can't sign in to my credit card (visa) after I my changed my pc window * to window...
New card being sent through FedEx
TO the best of my knowledge my bill for account ending in **** has not come to my mail...
I want to know why my credit limit is only **** -- Can I have it increased?
My bank account is frozen I need to send picture of my id but it's not sending threw em...
I have lost my wallet and place the temporary hold on my card I would like a replacemen...
I received a Rewards check for one of my credit cards over a year ago and forgot to cas...
I received a check from Capital One and want to know what it is for.*Reference number...
I want to close my Walmart Capital One Credit Card. I would like to talk wiht a represe...
I want to close my Walmart Credit Card
hello i need to get my card in the mail fast because i need it
I haven’t received the credit card yet I am checking on my account
There is a lock on my platinum card ending in **** . I would like to have the block re...
My available credit is not updated after my payment please release the funds

Help me with my issue

Capital One Credit Card Member Services Phone Number 800-955-6600 - Info & Statistics

Phone number to dial800-955-6600
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMember Services
Call center hours24 hours, 7 days
Best time to dial9:15am
Navigate phone maze to a humanPress 0#, 0# then 5
Average wait9
Current wait13
Rank (among phone numbers)3
Rank (overall)4
Alternate methodsphone or email or web
Quality of communication63%
Quality of help80%
Customer votes7,340
Best phone number800-955-7070
Information last updatedSat Jan 16 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Capital One Credit Card's 800-955-6600 Member Services Number

This Capital One Credit Card phone number is ranked #3 out of 3 because 24,120 Capital One Credit Card customers tried our tools and information and gave us feedback after they called. The reason customers call 800-955-6600 is to reach the Capital One Credit Card Member Services department for problems like Technical Support, Refund or Suspicious Charges, Update Account Information, Recover Account, Setup Payment Arrangement. As far as we can tell, Capital One Credit Card has call center locations in Massachusetts or Louisiana or Utah or Virginia and you can call during their open hours 24 hours, 7 days. Capital One Credit Card has 3 phone numbers and 5 different ways to get customer help. We've compiled information about 800-955-6600 and ways to call or contact Capital One Credit Card with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Capital One Credit Card

Calling Capital One Credit Card at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Capital One Credit Card Member Services can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Capital One Credit Card's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Capital One Credit Card in General

While 800-955-6600 is Capital One Credit Card's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-955-7070 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Capital One Credit Card help by calling them, is that other customers give their customer support at this number a 63% score for their communication skills and a 80% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!