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Blair.com Customer Service

Phone Number & Getting a Rep

Blair.com Customer Service number

800-458-2000
Toll-free·Calls Customer Service· See main phone number & contact info
Q:

How do I talk to a human at this Blair.com number?

A:Direct to human
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Blair.com Customer Service?

A:The average hold time is 1 minute and 39 seconds. The longest hold times are on Wednesday, and the shortest are on Monday.

All Blair.com customer service contact information

This is the #1 most popular Blair.com phone number out of 2. Click above to go back to the main customer service number and other contact information, including Blair.com email addresses, twitter handles, and live chat options.

More Blair.com Customer Phone Numbers

Credit Card Customer Service

800-821-5744
Toll-free · 24 hours, 7 days · Press 5 ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Blair.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Direct to human
Below are some clips we've found from Blair.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Blair. If you are a resident of the state of California, press one. Otherwise, press two. Did you know that we have a rewards club? The best part is it's free to join and easy to use with an email address. Earn points as you shop that you can redeem for savings on future orders with us. If you are calling to place an order, or to enroll in our are you a new or existing customer?"
Excerpt from a call with Blair.com
Sunday, January 21, 2024 3:32 PM

The first phone menu

"Did you know that we have a rewards club? The best part is it's free to join and easy to use with an email address. Earn points as you shop that you can redeem for savings on future orders with us.
You for calling Blair. If you are a resident of the state of California, press one. Otherwise, press two."
Excerpt from a call with Blair.com
Wednesday, June 19, 2024 3:05 PM

After you press 1

"The best part is it's free to join. If you are calling to place an order, or to enroll in our rewards club, press one. For any other reason, press two."
Excerpt from a call with Blair.com
Tuesday, January 30, 2024 6:44 PM

After you press 2

"Are you a new or existing customer? If you are a new customer, press one. Otherwise, press two."
Excerpt from a call with Blair.com
Wednesday, June 19, 2024 3:05 PM

What are the hours and when should I call?

Blair.com operates the call center for this 800-458-2000 phone number 24 hours, 7 days.  The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 669 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Blair.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Blair.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Blair.com is Sunday. The most busy day to call Blair.com is Friday.  Again, this is based on a sample of 669 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday, which is 56% longer than the minimum. Most companies see more fluctuation in the length of hold times, but as you can see, time spent waiting for a Blair.com representative is more consistent than the number of calls throughout the week.
Sun
Mon
Shortest
Tue
Wed
Longest
Thu
Fri
Sat

The best time to call

In summation, the best day to call Blair.com is Monday.  It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Blair.com staffs up on Monday to handle the higher call volume, and that makes it the best time to call.

Why call this Blair.com number?

Below is a sample of recent calls to Blair.com, and their purpose. Are any of these similar to the reason you are trying to call?
Order status inquiry: Is there a way to check if my order went through?
Taken from a call on Thursday, April 24, 2025 8:18 PM
Return label assistance: I'm having trouble with a return label for my order.
Taken from a call on Monday, April 14, 2025 2:58 PM
Request for shoe catalog: May I have a catalog sent to my home?
Taken from a call on Tuesday, March 4, 2025 4:40 PM
Return item request: I was wondering how do I return an item.
Taken from a call on Monday, January 6, 2025 8:28 PM
Order inquiry and placement: Yes. I want you to check and see if I made an order for two skirts.
Taken from a call on Thursday, December 26, 2024 4:25 PM
Correcting name error: I need to speak to a representative because my name is wrong.
Taken from a call on Tuesday, December 17, 2024 9:03 PM
Issues with damaged pants: I've been buying corduroy pants and all of them are dry rotten.
Taken from a call on Wednesday, December 11, 2024 12:09 AM
Order placement: Yes. I'd like to place an order and also I'm giving you a different card than I usually use.
Taken from a call on Saturday, December 7, 2024 5:05 PM

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