Anthem Blue Cross & Blue Shield (VA) Customer Service Phone Number

800-552-6989
Hold time now: 167 mins (avg 99)
Best time to call: 9am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0 at every prompt. Ignore error prompt.
Anthem Blue Cross & Blue Shield (VA)'s #1 Phone Number

Anthem Blue Cross & Blue Shield (VA) Customer Service Phone Number 800-552-6989 - Info & Statistics

Phone number to dial800-552-6989
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7:30am-5:30pm EST
Best time to dial9am
Navigate phone maze to a humanPress 0 at every prompt. Ignore error prompt.
Average wait99
Current wait167
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web
Quality of communication84%
Quality of help80%
Customer votes592
Best phone number804-354-7000
Information last updatedThu Aug 16 2018 10:00:00 GMT+0000 (UTC)

Anthem Blue Cross & Blue Shield (VA)'s 800-552-6989 Customer Service Number

This Anthem Blue Cross & Blue Shield (VA) phone number is ranked #2 out of 2 because 2,430 Anthem Blue Cross & Blue Shield (VA) customers tried our tools and information and gave us feedback after they called. The reason customers call 800-552-6989 is to reach the Anthem Blue Cross & Blue Shield (VA) Customer Service department for problems like Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage. As far as we can tell, Anthem Blue Cross & Blue Shield (VA) has call center locations in null and you can call during their open hours Mon-Fri 7:30am-5:30pm EST. Anthem Blue Cross & Blue Shield (VA) has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 800-552-6989 and ways to call or contact Anthem Blue Cross & Blue Shield (VA) with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Anthem Blue Cross & Blue Shield (VA)

Calling Anthem Blue Cross & Blue Shield (VA) at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Anthem Blue Cross & Blue Shield (VA) Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Anthem Blue Cross & Blue Shield (VA)'s Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Anthem Blue Cross & Blue Shield (VA)'s phone numbers against each other.

Contacting Anthem Blue Cross & Blue Shield (VA) in General

While 800-552-6989 is Anthem Blue Cross & Blue Shield (VA)'s #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 804-354-7000 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Anthem Blue Cross & Blue Shield (VA) help by calling them, is that other customers give their customer support at this number a 84% score for their communication skills and a 80% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Anthem Blue Cross & Blue Shield (VA).
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