AT&T Go Phone New Customer Concierge

Phone Number & Getting a Rep

AT&T Go Phone New Customer Concierge number

888-715-3291
Toll-free·Calls New Customer Concierge·See main phone number & contact info
Q:

How do I talk to a human at this AT&T Go Phone number?

A:This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 4am-9pm, Sat 4am-4pm PST. The least busy day is Thursday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to AT&T Go Phone New Customer Concierge?

A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday.

All AT&T Go Phone customer service contact information

This is the #3 most popular AT&T Go Phone phone number out of 4. Click above to go back to the main customer service number and other contact information, including AT&T Go Phone email addresses, twitter handles, and live chat options.

More AT&T Go Phone Customer Phone Numbers

Customer Service

800-901-9878
Main phone number · Toll-free · Mon-Fri 7am-9pm, Sat 9am-6pm MST · Enter phone number. Say "More options". Say "Customer Service" then when it asks again, say "Customer Service" ·

Purchase Blocker

888-333-6651
Toll-free · Mon-Fri 7am-10pm, Sat-Sun 9am-7pm EST · This is the best number to call to order New Service & Track Order Status ·

Customer Service

611 from cell phone
Mon-Fri 7am-9pm, Sat 9am-6pm MST · Only from a AT&T Go Phone phone · Say "More options", dial "0", and say "Another question" ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this AT&T Go Phone phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.

What are the hours and when should I call?

AT&T Go Phone operates the call center for this 888-715-3291 phone number Mon-Fri 4am-9pm, Sat 4am-4pm PT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 2,944 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AT&T Go Phone phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AT&T Go Phone staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call AT&T Go Phone is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 2,944 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call

In summation, the best day to call AT&T Go Phone is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AT&T Go Phone staffs the call center well on Thursday.
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