Hello,**My name is Rahim Kanani and my ID is *******. I rented a Zipcar yesterday and h...

GetHuman680245's customer service issue with Zipcar from May 2018

315 similar
0 following
Help with my Zipcar issue
First: share to improve GetHuman680245's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman680245 to get a Zipcar rep on the line!
Always use the GetHuman Phone tocall Zipcar. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman680245 may need:
Account name, Zipcar number, Account phone number, Account email, Account billing address, and Date of birth
The issue in GetHuman680245's own words
Hello,**My name is Rahim Kanani and my ID is *******. I rented a Zipcar yesterday and had several issues with my rental.***. The original car we rented had a faulty scanned and wouldn’t recognize my card so we were ultimately moved to another rental almost a mile away.***. The renter before us caused significant hassle having left the entire dashboard*on board system in Russian. We had no idea how to use any of the features and an inordinate amount of time was wasted trying to figure it out. The previous driver should really be reprimanded as that is quite a discourteous thing to do. Ultimately I was sending screenshots of different options to people who were guiding us what to click and by the time we ended our trip we were able to change it to English for the next driver.***. The gas card was not accepted in VA where we were. I put in the mileage, ID number etc and it was always rejected. We didn’t have gas so I put in $** of my own money (screenshot attached). The only receipt that came out was a blank piece of paper that was stuck in the dispense but which ultimately read ‘new paper roll’ — there was no receipt.**As a longtime member of Zipcar, this was by far the most disappointing experience I’ve had with your company.**Rahim
GetHuman680245 did not yet indicate what Zipcar should do to make this right.
I have an issue with Zipcar too
How GetHuman680245 fixed the problem
We are waiting for GetHuman680245 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Zipcar's attention and get better help faster. Tap below to get started.
Having Zipcar issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Zipcar email you?
This email address isn't valid
Follow this issue
See how GetHuman680245 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman680245
May 13th, 2018 - 10 mons ago
I have an issue with Zipcar too
Not resolved
Seen by 3 customers so far
Similar issue to 315 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman680245 started working on this issue
May 13th, 2018 2:01pm