I just received the statement for my last Zipcar reservation, and I was charged a late...
GetHuman-bdathorn's Account issue with Zipcar from April 2018
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I just received the statement for my last Zipcar reservation, and I was charged a late fee. I was told by someone in the contact center that I would have gotten ** minutes free, bringing my reservation to **:**, as the car didn’t arrive until almost ** minutes into my reservation, as noted by the pickup time. As all of your calls are recorded, this can be easily verified. I would like my statement to be adjusted accordingly.
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