Hi. I changed my print subscription with Stereophile to a digital subscription through...

GetHuman842086's customer service issue with Zinio from July 2018

4 views
 | 
7 similar
 | 
0 following
Help with my Zinio issue
First: share to improve GetHuman842086's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman842086's next move: talk to Zinio when they open.
Zinio's call center is closed now. We will send GetHuman842086 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman842086 may need:
Account holder name, Billing address, Account phone number, and Email address on the account
The issue in GetHuman842086's own words
Hi. I changed my print subscription with Stereophile to a digital subscription through Stereophile. They didn't tell me how to login though. They made the change on ****. Please advise on how to access my subscription.**This is the email they sent me:*"From: Stereophile ******@***.com**Subject: Re: ACCT: ************W* -Question About Your Subscription **AD**********Date: June **, **** at **:**:** PM PDT*To: ******@***.com***Dear Subscriber,*I changed the subscription from print to digital. Thank you for subscribing with us, we appreciate your support.*Sincerely,*Jodie Knight*Customer Service**Thank you, Gary
GetHuman842086 did not yet indicate what Zinio should do to make this right.
I have an issue with Zinio too
How GetHuman842086 fixed the problem
We are waiting for GetHuman842086 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Zinio's attention and get better help faster. Tap below to get started.
Having Zinio issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman842086 fixes it.
This email address isn't valid

Zinio

Customer service issue
Reported by GetHuman842086
Jul 2nd, 2018 - a yr ago
I have an issue with Zinio too
Not resolved
Seen by 4 customers so far
Similar issue to 7 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman842086 started working on this issue
Jul 2nd, 2018 3:56pm