YourTeacher.com Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about YourTeacher.com customer service, archive #1. It includes a selection of 1 issue(s) reported October 2, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Upon reviewing our Discover card statement, my husband found a recurring charge of $49.99 for a service called teacher.com. We traced this back to April 29, [redacted], and discovered it links to mathHelp.com, possibly from when I signed up our eldest daughter for Accuplacer help before she started college. However, we ceased using the service in July or August [redacted] after her exams. We were billed around $[redacted]-$[redacted] in total for 13-14 months. I am unsure why the charges continue as I did not subscribe to any ongoing service. Unfortunately, I couldn't find a phone number for assistance. We aim to cancel immediately and seek a refund for the unused months. We are eager for a prompt response and resolution. Thank you.
Reported by GetHuman-jdorping on الثلاثاء ٢ أكتوبر ٢٠١٨ ٠٠:١٩

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