I am trying to contact Xero in regards to a MacBook Pro laptop that I purchased from a...

GetHuman-e_robins's customer service issue with Xero from December 2019

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The issue in GetHuman-e_robins's own words
I am trying to contact Xero in regards to a MacBook Pro laptop that I purchased from a staff member from Xero called Todd. I purchased this laptop on GP forums and he said it was an ex Xero laptop. *I need Xero to remove the DEP enrollment from this laptop please as I cannot use the laptop due to an application called OKTA requiring a login and password. I just need Xero to remove the DEP enrolment so I can use my new laptop. Thank you. Elizabeth Robinson

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Xero

Customer service issue
Reported by GetHuman-e_robins
Dec 18th, 2019 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 41 others
0 customers following this

Timeline

GetHuman-e_robins started working on this issue
Dec 18th, 2019 4:04am
GetHuman-e_robins indicated the issue is not fixed yet.
Dec 19th, 2019 9:50pm

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