A Home Depot truck delivery driver damaged my yard unloading another merchandise belong...

GetHuman-londonjl's customer service issue with XPO Logistics from October 2020

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The issue in GetHuman-londonjl's own words
A Home Depot truck delivery driver damaged my yard unloading another merchandise belonging to another customer & obtaining permission from the customer who made the purchase. Not only was the driver aware that it was not the correct address but took the neighbor’s word that he could dump the merchandise in my yard, tore up my yard and having trouble getting the claim resolved. There were two claims filed and the wrong information was even put on the claim. When speaking to one of XPO’s employees & she was most unprofessional. I just want my yard repaired.

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XPO Logistics

Customer service issue
Reported by GetHuman-londonjl
Oct 16th, 2020 - 3 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 40 others
0 customers following this

Timeline

GetHuman-londonjl started working on this issue
Oct 16th, 2020 6:05pm