I've been trying to track an ikea delivery for * WEEKS. I have * voicemails saying that...

GetHuman975566's customer service issue with XPO Logistics from August 2018

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The issue in GetHuman975566's own words
I've been trying to track an ikea delivery for * WEEKS. I have * voicemails saying that the delivery is set for today but I just called and spoke to FOUR different people that have no update on the order. I've been on hold for an hour and ** minutes and no one has been able to help me. this is an $***** order that I have had no status or update on in * weeks (originally delivery July **). Ikea said the order was being delivered AS-IS today but XPO has NO info on it. This is unacceptable and I need to speak to someone immediately.
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XPO Logistics

Customer service issue
Reported by GetHuman975566
Aug 10th, 2018 - 8 mons ago
I have an issue with XPO Logistics too
Fixed
Seen by 2 customers so far
Similar issue to 18 others
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GetHuman975566 started working on this issue
Aug 10th, 2018 3:56pm
GetHuman975566 indicated the issue is not fixed yet.
Aug 10th, 2018 3:57pm